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“I like the powerful integration into apps, especially Salesforce. It helps our new customers understand our processes, and it’s effortless to use.”
“Thanks to the guidance integrated directly into the application, we reduced incident tickets by 80% during deployment.”
Intercom offers the world’s leading business messaging platform that delivers real time contextual communications to drive growth at every stage of the customer lifecycle. Intercom is the first to bring a real time messaging-first experience to sales, marketing and support teams and offers the only business messenger that powers more than chat. Its Messenger and suite of customizable toolkits are built on top of a platform that creates brilliant and personal experiences for businesses and customers. Intercom has over 30,000 customers and powers 500 million customer conversations each month.
JumpSeat reduces onboarding times, improves training, and eases support by delivering on-screen guidance over your existing enterprise applications. Their unique training method keeps the user in the browser, away from your support desk, and since it overlays on top of your existing web-applications, keeps them productive while learning.
Userlane is a no-code Digital Adoption Platform to help businesses guide users directly within software applications. By providing users with the right information at the right time, we help organizations close the technology knowledge gap, and track and manage user experiences every step of the way.
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