“Our ticket resolution process expedited after implementing AskArwa. The turnaround time for closing HR, IT, and finance tickets has reduced, improving the employee experience.”
“We use Microsoft Teams every day, so being able to create it as an app within MS Teams platform was beneficial. The fact that Leena AI offered this survey in a format that invited associates to chat like they were sharing stories with a fellow associate helped to take up the participation rate. Our stakeholders and leadership team were very pleased with the 75% response rate. We were able to identify the potential issues in the organization and focus on improving upon those.”