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“It doesn’t reflect how we deal with customers. We’re selling to a whole company. There’s a lot of complexity there, and Salesforce’s architecture is just not able to replicate what a sales rep’s day-to-day life is actually like. I wanted a way to accurately reflect what a sales rep is …
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“It is about accuracy and efficiency and making our top of funnel as effective as possible. We all know, if it takes you an hour versus 5 minutes to follow up, the one who follows up within 5 minutes is more likely to connect. So it’s efficiency and speed that …
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"Our lead routing is now basically a one-minute process, and that’s it. The lead lifecycle rolls along at a rapid clip so we don’t lose sales momentum; we don’t lose leads, MQLs, and opportunities; and we don’t squander employee resources on manual lead management tasks. That is a great improvement.”
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“Our BDRs were probably spending eight hours a week just converting leads, looking up accounts and creating new records in Salesforce.”
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“It was system overload to say the least."
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“LeanData has had a positive impact on the buyer experience. People sign up for demos and my team will reach out immediately—people thank us for having such a speedy response."
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"LeanData provides Holy Grail-like advances in efficiency and time-management for my SDRs. It has given several hours back each day to my SDRs by automating the previously time-consuming manual tasks of lead triage, research and transfer."
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“My favorite part about LeanData is their eagerness to truly help their customers. There is zero hesitation to jump on a call with little notice in order to help solve a complicated problem. This includes their CEO and other executives who have happily met with customers in order to learn …
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"We finally can see the connection of leads to their accounts in SFDC. That improved visibility has helped in identifying new sales targets, avoiding mistakes with existing (ones), as well as seeing where is marketing connecting with our lead database."
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“When I joined the company, we had an inbound lead queue full of thousands of leads that had never been touched. These were high-quality, high-intent leads who had engaged on our website, downloaded content, and/or requested a demo."
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“You just have to have it! It’s truly the backbone of any fully functional CRM.”
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“I knew that we had to get a tool in place in order to go live, If someone needs information out of our system, we have to make sure the right person has visibility and access right away. Knowing the importance of getting it right, there was no option to …
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“We know you guys are the best for lead routing. When I ask sales leaders what they recommend for lead routing, they all say the same thing: use LeanData.”
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"Before LeanData we didn't have any sense of how our Sales team was following up, if they were following up, or when they were following up. So leads fell through the cracks a lot or just took forever to get any attention."
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“A contact-first methodology makes a lot more sense for PLG. We don’t need to convert a lead because we already have verified email addresses and contact data when users sign up.”