“This isn’t just a product, it is a way of living. You really have to be in periods of the conversation where you are there as not only a leader but a peer too. You need to be open and in the journey of getting better and caring. Creating impacts …

"As I delved more deeply into the model, the simplicity was deceptive. I soon found really valuable personal insights: truly some “a-ha!” moments. As my coach explained the underlying logic, even more fell into place. In my almost nine years at CBC/Radio-Canada, this is the most positive personal development experience …