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"This must be the largest and fastest customer migration ever undertaken in the UK, and the fact we’ve achieved such success during a global pandemic and while delivering ‘Excellent’ customer satisfaction scores is a massive achievement."
"The outcome is great. We got the foundation right and Kraken helped us with that, now we’re looking at new propositions we can offer customers. [Kraken] is definitely going to be a key ingredient in how we manage the transition with our customers."
BeeCastle the CS + CX platform for MSPs. Maximise your customer retention and upsell and cross sell opportunities through their whitespace technology and drive performance by monitoring team KPIs. BeeCastle …
Dyrect has helped hundreds of brands have uplifted customer engagement by 10x times, with 50% faster claims processing, and authentic registered warranties in millions. Dyrect is an integrated after-sales platform …
Re:amaze by GoDaddy is a helpdesk and customer communications platform. They help eCommerce businesses provide better support experiences for their customers with tools designed to also increase sales and engagement …
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