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Kraken

Read 20 Kraken reviews and testimonials from customers, explore 12 case studies and customer success stories, and watch 9 customer videos to see why companies chose Kraken as their Customer Experience Systems

Kraken is our revolutionary energy tech platform based on advanced data and machine learning capabilities, and built around the customer. Improve customer satisfaction, increase product innovation, generate new revenue streams, and make significant operational savings. All with the only proven end-to-end, AI-powered operating system for energy utilities.

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  • 20 Testimonials View
  • 12 Case Studies View
  • 9 Customer Videos View
Customer Rating Review Score based on 198 reference ratings
4.8/5.0 (198)

20Testimonials

  • "It has given us an approx 9% saving per letter sent. We're thrilled to make that saving each year going forward. Many thanks to all involved at Kraken."

    Heidi Change Manager

  • "The Kraken implementation has been a huge success story for our business. It has demonstrated to me that when you have the right culture, the right technology and the strong …

    Ayesha Razzaq Executive General Manager

  • "This must be the largest and fastest customer migration ever undertaken in the UK, and the fact we’ve achieved such success during a global pandemic and while delivering ‘Excellent’ customer …

    Mike Lewis Chief Executive
19 more testimonials currently locked

12 Case Studies

  • Helping Field Ops teams work smarter, not harder

    John Szymik Founder and CEO

  • Saving $170 million in cash cost savings

  • Making universal smart meters and self-service a reality

    Bob Taylor Chief Executive Officer
11 more case studies currently locked

9 Customer Videos

  • EDF - Customer Success Story (Philippe Commaret - Managing Director of Energy Customers)
    Play Video
    Philippe Commaret Managing Director of Energy Customers
  • Octopus Energy - Customer Success Story (Michael Cottrell - Global Partnerships Director)
    Play Video
    Michael Cottrell Global Partnerships Director
  • Portsmouth Water + Kraken: Embracing Smart Metering for a Sustainable Future
    Play Video
    Bob Taylor Chief Executive Officer
8 more videos currently locked

Additional Kraken Information & Resources

Read Kraken Reviews, Testimonials & Customer References from 20 real Kraken customers.

Browse Kraken Case Studies, Customer Success Stories, & Customer References from 12 businesses that use Kraken.

Watch Kraken Customer Videos to learn why 9 businesses chose Kraken.

FeaturedCustomers has 1,933,150+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.