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Kraken

Read 20 Kraken reviews and testimonials from customers, explore 12 case studies and customer success stories, and watch 9 customer videos to see why companies chose Kraken as their Customer Experience Systems

Kraken is our revolutionary energy tech platform based on advanced data and machine learning capabilities, and built around the customer. Improve customer satisfaction, increase product innovation, generate new revenue streams, and make significant operational savings. All with the only proven end-to-end, AI-powered operating system for energy utilities.

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  • 20 Testimonials View
  • 12 Case Studies View
  • 9 Customer Videos View
Customer Rating Review Score based on 231 reference ratings
4.8/5.0 (231)

20Testimonials

  • "The outcome is great. We got the foundation right and Kraken helped us with that, now we’re looking at new propositions we can offer customers. [Kraken] is definitely going to …

    Yonadav Yuval Director of Products, Growth and Innovation

  • "We used to print out maps of the UK and manually map out our capacity with post codes and pieces of paper. Now we’re in 20,000 homes a week and …

    John Szymik Founder and CEO

  • "It has given us an approx 9% saving per letter sent. We're thrilled to make that saving each year going forward. Many thanks to all involved at Kraken."

    Heidi Change Manager
19 more testimonials currently locked

12 Case Studies

  • Making universal smart meters and self-service a reality

    Bob Taylor Chief Executive Officer

  • Supporting international growth

  • Rebuilding a growth mindset after migrating 5.8 million customers in just 2 …

    Mike Lewis Chief Executive
11 more case studies currently locked

9 Customer Videos

  • Octopus Energy - Customer Success Story (Michael Cottrell - Global Partnerships Director)
    Play Video
    Michael Cottrell Global Partnerships Director
  • Ergon + Kraken – Completing migration ahead of schedule
    Play Video
    Ayesha Razzaq Executive General Manager
  • Good Energy + Kraken: Helping Good Energy provide a great service to their C&I customers
    Play Video
    Nigel Pocklington Chief Executive Officer
8 more videos currently locked

Additional Kraken Information & Resources

Read Kraken Reviews, Testimonials & Customer References from 20 real Kraken customers.

Browse Kraken Case Studies, Customer Success Stories, & Customer References from 12 businesses that use Kraken.

Watch Kraken Customer Videos to learn why 9 businesses chose Kraken.

FeaturedCustomers has 1,972,077+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.