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Kraken

Read 20 Kraken reviews and testimonials from customers, explore 12 case studies and customer success stories, and watch 9 customer videos to see why companies chose Kraken as their Customer Experience Systems

Kraken is our revolutionary energy tech platform based on advanced data and machine learning capabilities, and built around the customer. Improve customer satisfaction, increase product innovation, generate new revenue streams, and make significant operational savings. All with the only proven end-to-end, AI-powered operating system for energy utilities.

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  • 20 Testimonials View
  • 12 Case Studies View
  • 9 Customer Videos View
Customer Rating Review Score based on 149 reference ratings
4.8/5.0 (149)

20Testimonials

  • "Technology very much runs deep in Kraken's DNA… It took the Kraken development team about 2-3 weeks to implement the same change that took SAP 3-4 months."

    Origin General Manager

  • "Kraken is the foundation of our plan to deliver universal smart metering. The idea of having smart meters fitted is to be able to provide information to customers, to help …

    Bob Taylor Chief Executive Officer

  • "This must be the largest and fastest customer migration ever undertaken in the UK, and the fact we’ve achieved such success during a global pandemic and while delivering ‘Excellent’ customer …

    Mike Lewis Chief Executive
19 more testimonials currently locked

12 Case Studies

  • Saving $170 million in cash cost savings

  • Good Energy - Customer Case Study

    Fran Woodward Chief Operating Officer

  • Making universal smart meters and self-service a reality

    Bob Taylor Chief Executive Officer
11 more case studies currently locked

9 Customer Videos

  • Ergon + Kraken – Completing migration ahead of schedule
    Play Video
    Ayesha Razzaq Executive General Manager
  • Portsmouth Water + Kraken: Successfully completing migration in just 12 months
    Play Video
    Bob Taylor Chief Executive Officer
  • Octopus Energy - Customer Success Story (Michael Cottrell - Global Partnerships Director)
    Play Video
    Michael Cottrell Global Partnerships Director
8 more videos currently locked

Additional Kraken Information & Resources

Read Kraken Reviews, Testimonials & Customer References from 20 real Kraken customers.

Browse Kraken Case Studies, Customer Success Stories, & Customer References from 12 businesses that use Kraken.

Watch Kraken Customer Videos to learn why 9 businesses chose Kraken.

FeaturedCustomers has 1,911,721+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.