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"This must be the largest and fastest customer migration ever undertaken in the UK, and the fact we’ve achieved such success during a global pandemic and while delivering ‘Excellent’ customer satisfaction scores is a massive achievement."
"The outcome is great. We got the foundation right and Kraken helped us with that, now we’re looking at new propositions we can offer customers. [Kraken] is definitely going to be a key ingredient in how we manage the transition with our customers."
For more than 30 years, Amdocs has ensured service providers' success and embraced their biggest challenges. To win in the connected world, service providers rely on Amdocs to simplify the …
Consio is an AI-powered voice platform built for e-commerce brands on Shopify, designed to convert more sales by handling inbound and outbound calls with 24/7 AI agents, launching targeted dialer …
Re:amaze by GoDaddy is a helpdesk and customer communications platform. They help eCommerce businesses provide better support experiences for their customers with tools designed to also increase sales and engagement …
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