Knowmore is French pioneer of Digital Adoption Platform accelerates the uptake and improves the daily performance of nearly 1 million users of web and mobile business applications of Large Companies in 20 countries by merging learning and use. Application managers for each business: HR, Purchasing, Sales, etc. anonymously measure user journeys and eXperience. Users are guided step by step and advised in real time by the GPS application. They have previously trained face-to-face or remotely on dynamic e-learning contents with the Knowmore application Simulator.
“Adopting K-NOW is a step towards reducing support tickets and improving the user experience. It meets 2 key objectives: 1. to train customers on core functionalities such as billing, training creation and scheduling 2. Inform and train them on new versions. In this way, we facilitate the onboarding of our customers and encourage rapid adoption of new versions.”
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Browse Knowmore Case Studies, Customer Success Stories, & Customer References from 21 businesses that use Knowmore.