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About
Since 2002, FieldConnect has provided mobile solutions designed around the needs of field service organizations - from your field engineers to your dispatchers, to the back office, and your end-customers. FieldConnect provides mobile field service software to best-in-class field service organizations, driving service department revenue and removing inefficiencies.
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Fieldpoint Service Applications, Inc. provide a solution that addresses the challenges enterprise field service management face today. They are a customer-focused company and their goals are to decrease costs, improve efficiency and optimize operations for their clients. With 16 years of software development and implementation experience, they pride themselves in having the domain expertise to be able to give their clients a superior product feature set, multiple integrations and the ability to build customizations specific to operational strategy. They strive to help organizations augment new revenue streams, and increase their ROI. With hundreds of customers and thousands of users in several verticals, they are one of North America's leading field service software providers.
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About
ServicePower is an award-winning AI-powered field service management solution and has been recognized as a Visionary leader six times in Gartner’s Field Service Management Magic Quadrant. It enables delightful, transparent, and timely field service experiences for customers, while delivering significant operational efficiencies. Trusted by organizations around the world such as GE Appliances, LG, Hisense, and AIG, ServicePower provides the only SaaS platform that helps companies efficiently manage both employed and contracted workforces. ServicePower customers achieve results such as: • 40% improvement in customer satisfaction • 30% increase in jobs completed per day • 30% increase in first-time fix rates • 20% reduced time onsite Capabilities include real-time, intraday schedule optimization and mobile access tools for employed workforces, intelligent dispatching and contractor management and automated contractor reimbursement for contracted workforces. A consumer self-service portal, intelligent work order management, and analytics for data-driven decision making add to the suite’s capabilities. With almost 30 years of experience focused exclusively on field service, ServicePower provides the industry’s faster Return on Investment, and implementations are augmented through personalized professional services and devoted customer success managers for every customer.
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