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KloudGin Case Studies

  • Cal Water Uses KloudGin to Modernize Field Operations and Connect with 2M+ Customers

    Michael LuuVice President of Customer Service and CIO

  • Sony Computer Entertainment of America - Customer Case Study

    Christine PetersenDirector Retail Field Operations
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    Expert Service Solutions is a software technology company that puts creating quality products for their customers first. ESS’ suite of business management software will help your business facilitate operational efficiency, improve organizational communication and overall customer service. Their software package offers customers a complete paperless solution so field workers can capture all pertinent information even when there is no data reception. Their robust GPS feature allows the field worker to find the nearest service ticket, so more time is spent on the job and less time travelling. Filling out paperwork after every job is a thing of the past. Field workers enter data using voice recognition and capture customer signature for proof of service. At the end of the day, the total hours worked is tabulated for the field worker to review and approve for payroll.

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    4.7 / 5.0
    Customer References75 total
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    FieldEdge, formerly dESCO, is the leading developer of innovative service management software for the service industry. With offices in Fort Myers and Atlanta, FieldEdge serves more than 30 service verticals, both nationally and internationally. FieldEdge’s flagship products, FieldEdge and Electronic Service Control (ESC), are comprehensive service management solutions that enable home service contractor companies to easily manage customers, work, and finances. FieldEdge and ESC provide the tools and features growing and profitable service companies need for success.

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    Customer References104 total
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    Praxedo is a dynamic and innovative software editor based in France. Their flagship product, Praxedo Mobile, is a SaaS work order management platform connecting dispatchers and field staff through their mobile devices. Over 100 customers representing 7 millions work orders to date already trust Praxedo Mobile to optimize their workforce productivity, reduce paperwork and ensure comprehensive traceability.

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