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KloudGin Case Studies

  • Cal Water Uses KloudGin to Modernize Field Operations and Connect with 2M+ Customers

    Michael LuuVice President of Customer Service and CIO

  • Sony Computer Entertainment of America - Customer Case Study

    Christine PetersenDirector Retail Field Operations
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    Acumatica is a leading provider of cloud business management software that empowers small and mid-size businesses to unlock the potential and drive growth. Built on the world’s best cloud and mobile technology and a unique customer-centric licensing model, Acumatica delivers a suite of fully integrated business management applications, such as Financials, Distribution, CRM, and Project Accounting, on a robust and flexible platform. In an interconnected world, Acumatica enables customers to take full control of the businesses, play to the organizations’ unique strengths, and support to clients by following them anywhere on any device.

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    Expert Service Solutions is a software technology company that puts creating quality products for their customers first. ESS’ suite of business management software will help your business facilitate operational efficiency, improve organizational communication and overall customer service. Their software package offers customers a complete paperless solution so field workers can capture all pertinent information even when there is no data reception. Their robust GPS feature allows the field worker to find the nearest service ticket, so more time is spent on the job and less time travelling. Filling out paperwork after every job is a thing of the past. Field workers enter data using voice recognition and capture customer signature for proof of service. At the end of the day, the total hours worked is tabulated for the field worker to review and approve for payroll.

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    Praxedo is a dynamic and innovative software editor based in France. Their flagship product, Praxedo Mobile, is a SaaS work order management platform connecting dispatchers and field staff through their mobile devices. Over 100 customers representing 7 millions work orders to date already trust Praxedo Mobile to optimize their workforce productivity, reduce paperwork and ensure comprehensive traceability.

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