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Read 28 Klara reviews and testimonials from customers, explore 19 case studies and customer success stories, and watch 4 customer videos to see why companies chose Klara as their Patient Engagement Software

Klara was founded in 2013 with a mission to transform healthcare communication, so every patient can receive great care. Its HIPAA-compliant messaging platform makes it easy for healthcare providers to communicate with their patients, as well as with each other. Today, thousands of healthcare providers across dozens of specialties use Klara to provide a delightful patient experience, while streamlining their own administrative workflows and saving hours per day.

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  • 28 Testimonials View
  • 19 Case Studies View
  • 4 Customer Videos View
Customer Rating Review Score based on 2122 reference ratings
4.8/5.0 (2122)
  • Fall 2026 Top Performer Hospital Communications Software
    Press Release Report

28Testimonials

  • "Klara’s team is unmatched in terms of responsiveness, product knowledge and customer focus. I’ve worked with many vendors in the past, and none come close to the trust, communication and …

    Katie Thielsen Brand Manager

  • "We have been understaffed for two years with no receptionist, and we honestly don’t need one with the automation and integration into our phone tree that Klara offers. Our patients …

    Fran Saperstein Chief Operating Officer and Practice Manager

  • “KLARA is a superb patient communication tool. I can tell you that it is unequivocally one of the best communication software applications that I have ever seen.”

    Emmet Berg Medical Director
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19 Case Studies

  • Hetland ENT chooses Klara to give their patients a more personalized experience

    Stefanie Parker Facilities Director

  • Forest Lane Pediatrics - Customer Case Study

    Chris McGonnell Medical Doctor

  • Pure Plastic Surgery Uses Klara to Improve Patient Communication & Boost Patient …

    Mikele Aboitiz Practice Manager
18 more case studies currently locked

4 Customer Videos

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Additional Klara Information & Resources

Read Klara Reviews, Testimonials & Customer References from 28 real Klara customers.

Browse Klara Case Studies, Customer Success Stories, & Customer References from 19 businesses that use Klara.

Watch Klara Customer Videos to learn why 4 businesses chose Klara.

FeaturedCustomers has 2,123,313+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.