"Our service business lives and dies by utilisation, it is our number one business metric. As the company grew, we recognised that access to utilisation information for management was a big driver in our evolution."

"We had individual systems for recording time, expenses/spread sheets, and an inefficient process for invoicing as it involved getting reports out of our consultant’s time-management system. Our sales system was Microsoft Dynamics, but we had major issues as it relied on whoever was managing the opportunities to remember and to …