“Although we had some initial hiccups, through constant communication between us and yourselves we have always been able to rectify these very quickly and easily. We had an issue with some of our tenancies having references that contain letters rather than only numbers, but Key IVR were able to offer …

“After implementing the new solutions into CREATE Fertility’s overall operations, the amount of payment only calls coming into the business has significantly reduced. Working with Key IVR’s project team, specifically the Project Manager, Ecaterina, was excellent. They were efficient, accurate, competent and reliable, making the overall experience and process run …