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“Marston are now able to offer clients 24-hour access to balance information with automated payment functionality. A reduction of inbound calls directed at the contact centre has saved them money; enabling then to increase the level of customer service received by callers for non-payment related issues.”
“Key IVR have been a great company to work with, helping us to achieve our objective of offering multiple PCI compliant secure payment channels to our customers. We now have a platform that enables our customers to self-manage their gas and electricity supply 24/7, improving convenience for both them and …
CallMiner helps businesses and organizations improve contact center performance and gather key business intelligence by automating their ability to listen to every customer interaction. CallMiner’s market leading cloud-based speech analytics …
OpenDialog Reduce your operating costs, boost revenue, and exceed the expectations of your customers with OpenDialog’s hyper-personalized AI Chatbots and Advanced Digital Assistants. Their enterprise-grade Conversational AI platform empowers companies …
Serviceware is one of a few German software companies to go public as an owner-managed family business. Serviceware stands for a unique solution and consulting offering for the digitization and …
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