Key IVR are a privately owned business offering automated payment services in the UK and internationally through Europe and into the United States. They are a customer-service focused organisation and take care to manage and meet their client’s expectations. Hosted in leading data centres and processing over £1.7bn per annum, their state-of-the-art payment suite is robust, reliable and secure – certified PCI-DSS v4.0 Level 1 by their QSA partner LRQA Nettitude.
“Customer engagement has drastically improved since introducing the service. The Agent Assisted solution means we don’t have to worry about pausing recordings mid-way through a call, or asking people to read their card details out loud, something they may feel uncomfortable doing. The customer can have confidence we are a professional and trusted brand that takes handling our customer’s sensitive financial details seriously.”




Read Key IVR Reviews, Testimonials & Customer References from 22 real Key IVR customers.
Browse Key IVR Case Studies, Customer Success Stories, & Customer References from 26 businesses that use Key IVR.