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Key IVR

Read 22 Key IVR reviews and testimonials from customers, explore 26 case studies and customer success stories, and watch customer videos to see why companies chose Key IVR as their Customer Service Automation

Key IVR are a privately owned business offering automated payment services in the UK and internationally through Europe and into the United States. They are a customer-service focused organisation and take care to manage and meet their client’s expectations. Hosted in leading data centres and processing over £1.7bn per annum, their state-of-the-art payment suite is robust, reliable and secure – certified PCI-DSS v4.0 Level 1 by their QSA partner LRQA Nettitude.

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Customer Rating Review Score based on 178 reference ratings
4.8/5.0 (178)

22Testimonials

  • “Customer engagement has drastically improved since introducing the service. The Agent Assisted solution means we don’t have to worry about pausing recordings mid-way through a call, or asking people to …

    Simon Turner Marketing Director

  • “We’ve been working with Key IVR for over 7 years now, their systems are so reliable we’re very rarely contacted by someone struggling to use the services. The platform is …

    Kevin Feehan Director

  • “After facing challenges with our previous suppliers, including outages and limited flexibility, we were searching for a solution that could offer a robust multi-channel payment option. The partnership with Key …

    Julian Bond Director, Enterprise Architecture
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26 Case Studies

  • Embrace the Middle East - Customer Case Study

    Sam Mackwell Director of Shared Services

  • Energy Billing - Customer Case Study

    Andrew Estrop Director

  • West Kent Housing Association - Customer Case Study

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Additional Key IVR Information & Resources

Read Key IVR Reviews, Testimonials & Customer References from 22 real Key IVR customers.

Browse Key IVR Case Studies, Customer Success Stories, & Customer References from 26 businesses that use Key IVR.

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