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Key IVR

Read 22 Key IVR reviews and testimonials from customers, explore 26 case studies and customer success stories, and watch customer videos to see why companies chose Key IVR as their Customer Service Automation

Key IVR are a privately owned business offering automated payment services in the UK and internationally through Europe and into the United States. They are a customer-service focused organisation and take care to manage and meet their client’s expectations. Hosted in leading data centres and processing over £1.7bn per annum, their state-of-the-art payment suite is robust, reliable and secure – certified PCI-DSS v4.0 Level 1 by their QSA partner LRQA Nettitude.

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Customer Rating Review Score based on 155 reference ratings
4.8/5.0 (155)

22Testimonials

  • “At Broward County Government, our partnership with Key IVR has been transformative. With the implementation of multiple new payment solutions, we’ve streamlined our payment processes and improved accessibility for our …

    Jonathan K. Allen Director of Water & Wastewater Services Business Operations

  • “The automated service also allows our customer base to top-up their keypad meters outside of our normal working hours. Regular patches, updates and maintenance ensure that the fraud risk is …

    David Armstrong Operations Manager

  • “Working with Key IVR was very easy, from the initial discussions, through confirming the configuration, and to the actual implementation. Everything went smoothly. The interface is easy to use, and …

    Large UK Train Operator
21 more testimonials currently locked

26 Case Studies

  • Wyedean Housing Association - Customer Case Study

    Barry Rees Housing Services Manager

  • Broward County Florida WWS - Customer Case Study

    Jonathan K. Allen Director of Water & Wastewater Services Business Operations

  • Waters & Gate - Customer Case Study

    Allan Poole Director
25 more case studies currently locked

Additional Key IVR Information & Resources

Read Key IVR Reviews, Testimonials & Customer References from 22 real Key IVR customers.

Browse Key IVR Case Studies, Customer Success Stories, & Customer References from 26 businesses that use Key IVR.

FeaturedCustomers has 1,911,840+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.