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Our contact centre is now 100% digital. As well as increasing self-service and deflection rates we’re able to take advantage of automation opportunities that we simply never had before. And we no longer have the cost or logistical headache of call management.
We weren’t able to connect previous member interactions, or accurately plan and schedule resources, and it was virtually impossible to upgrade our IT due to continuous 24-hour operations.
Kyndryl works at the core of businesses that move the world. They have the world’s best talent that design, run, and manage the most advanced and reliable technology infrastructure each …
Claranet are experts in modernising and running critical applications and infrastructure. One of only five companies in the world to have all three audited Managed Service Provider certifications from the …
Founded in 1976, CGI Group Inc. is the fifth largest independent information technology and business process services firm in the world. Approximately 68,000 professionals serve thousands of global clients from …
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