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Kaizo

Read 5 Kaizo reviews and testimonials from customers, explore 4 case studies and customer success stories, and watch customer videos to see why companies chose Kaizo as their Performance Appraisal Systems

Kaizo provides a unified, actionable, integrated Workforce Performance Management platform for the world's largest remote-working population, customer support. It uses gamification and AI to improve operational efficiency, individual productivity, and team engagement. It’s available on top of an organization's system of record out of the box such as Zendesk's App Marketplace where Kaizo is one of the top 10 rated customer support apps based on user feedback.

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Customer Rating Review Score based on 1098 reference ratings
4.8/5.0 (1098)

5Testimonials

  • “When it started happening regularly we thought, ‘Ok, are there fewer tickets coming in. Upon review, we actually had received 1000 more tickets than the previous month.”

    Dani Healy Customer Happiness Manager

  • “It was two birds with one stone. Our two main issues of lagging and inaccurate data were solved with the weighted performance scorecards’ instant insights.”

    Melanie Lange Head of Customer Communications Operations Excellence

  • “Agent personal goal-setting saves me 3-5 hours a week on metric analysis and planning. Both parties come into 1:1 meetings informed and educated on where to improve.”

    Ingmar Lodewijk Quality Officer
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4 Case Studies

  • How Credit Repair Cloud boosted their tickets solved by 30% with Kaizo

    Dani Healy Customer Happiness Manager

  • How the NMBRS team increased their CSAT by 7% with Kaizo

    Ingmar Lodewijk Quality Officer

  • How Marley Spoon efficiently scaled their multinational operations with Kaizo

    Melanie Lange Head of Customer Communications Operations Excellence
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Additional Kaizo Information & Resources

Read Kaizo Reviews, Testimonials & Customer References from 5 real Kaizo customers.

Browse Kaizo Case Studies, Customer Success Stories, & Customer References from 4 businesses that use Kaizo.

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