"We’re basically looking for anything that could possibly go wrong. The more scenarios we can test and fix before we go live, the better. Although I’ve been pleasantly surprised so far I haven’t encountered any major pitfalls. But you do have to be realistic. There will always be issues and snags. The secret is to find and fix them now."
"We looked at a number of systems but when K3FDS showed us the Sage CRM system, we felt it fitted well since it linked to the rest of our Sage data."