“The new solution will help us optimise our business processes and save us $1 million per year.”
"We’re basically looking for anything that could possibly go wrong. The more scenarios we can test and fix before we go live, the better. Although I’ve been pleasantly surprised so far I haven’t encountered any major pitfalls. But you do have to be realistic. There will always be issues and snags. The secret is to find and fix them now."
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