"Before Jobber, I was doing all these admin-focused tasks after-hours when I could have been spending time with my family."

“We’re not only manufacturing stuff. We’re going out to sell it, and send out mobile crews out to put the product up on people’s homes. Jobber has been great all the way through for keeping our sales team and our installers all on the same page and managing the flow …

“Our team was writing things down on pieces of paper in our trucks, taking notes on our phones and performing pool service bids in under five minutes. We didn’t really know any different back then. We were just doing our best to juggle all of it."

“I can go ahead and call my next customer to let them know of a delay without even talking to the plumber, because I can see they’re still clocked into a previous job."

“Without Jobber, I honestly would not be able to manage my business as effectively. I would never have been able to expand as quickly as we have been, and with the same resources."

“Because I was set in my ways, and that’s what I think a lot of people feel like on pen and paper. I don’t want to push people into using Jobber if they’re comfortable not doing it, but it has helped me a lot and I’m glad that I was …

"I find I’m able to connect with all kinds of people because I’m not your average sales guy. I can answer any questions people may have about their property or their installation or the equipment."

“When our business shrunk again, it felt like it was just the two of us, but our clients were right there with us. We’re so immersed in this because it’s been our life for so long and we love what we do. We get to work with our friends day …

“We love the client follow-up feature in Jobber. Being able to see those ratings from 1 to 10 help us thank the customers who rate us high and rectify things fast for those who may not. That feature alone has probably helped us to eliminate on headcount in the office.”

“Hope Cleaning gets to play a part in changing the ending of the story that may have been anticipated. We get to see futures improve because of the simple gift of employment and people’s courage to help themselves and one another."

"Social media is not like Google or Yelp. It’s more about brand awareness. Not just for customers. We want people to want to work for us. People want to be a part of your community."

“We don’t work the routes daily now ourselves, but we’ll still cover them sometimes when our staff is off, or just to check-in with customers. Greg will got out to hunt and service some accounts. I mostly do equipment repairs and handle bidding and the back office stuff.”

"We are primarily focussing on lawn care and snow removal, but doing fewer and fewer individual homeowners and more condominiums and businesses. You don’t have to market as much to those folks. You just have to do a really good job and answer your phone when it rings."

"We looked at other franchise models and realized you don't need all these fees and all these other things other franchises require in order to have a successful business."

"When you’re talking to someone who has a lot of large, old trees on their property, that pretty much means nicer neighbourhoods and a premium clientele. So, there’s a real expectation that you’ll have great knowledge and supply a high quality experience from beginning to end."