“We get Hipchat notifications from Confluence whenever our documentation changes. Likewise, we have Jira pushing out Hipchat notifications whenever tasks are modified. It’s the same with our build server and Bitbucket.”
“Atlassian cloud brought new features that allowed us to sync epics with Atlassian goals, give feedback, do weekly syncing, all on the same platform.”
"With Atlassian, average response time has decreased by 66% and time to resolution has decreased by 57 percent."
"My motto is, ‘If you want your process to be visible, you need to put it in Jira Service Management’ because we have the platform for it."
"The synergies of having everyone on one platform has been a blessing for everyone. It’s so much easier!"
"We'd been seeing a lot of the enhancements and new things that you get in Jira Service Management Cloud, so we were keen to jump off Server and move across quickly.”
“Using Atlassian products combined with specialized plugins empower us to achieve remarkable process automation, elevate content management, and drive innovation across various facets of our operations.”
"Any tools that are intuitive and help people connect are invaluable. We’re a global workforce, and Atlassian helps us stay in sync while doing async work. It’s been a big win for us."
"Atlassian has been a game changer because it allows us to focus our time and effort on furthering our mission rather than searching for information."
"Atlassian serves as a natural center of gravity that attracts teams together."
"We really have end-to-end visibility and control over our workflow so we can see where we can drive more business and how to improve the business."
"We like to focus our people on what they’re good at. They want to develop things and innovate. They don’t want to make updates, restart servers, and be frustrated when something isn’t working. All of the pain and frustration of administration goes away on the cloud."
"By moving to the cloud and converging around Atlassian products for service management, we can scale non-linearly, have the metrics to support making the investments we need, and drive profitability."
"There's no longer this friction of ‘I can't see that ticket because it's in a different system entirely."
"Both Atlassian solutions are instrumental in driving this development [bringing scrum to life] Our daily business has been simplified tremendously by Jira and Confluence."