344 Jira Software Testimonials

"The amount of support and the level of urgency from the Atlassian team was awesome. Nothing was ever too much, and they far exceeded our expectations."

“By improving our developers' process, we speed up the time it takes us to turn around changes and improve our websites.”

"careful stewards of our donations."

“We're very happy with JIRA Service Desk. The roll out was really smooth. The adoption from the user community was phenomenal. Meanwhile, the requests are coming in and getting resolved faster and more efficiently.”

“Before Atlassian, we felt an ongoing tension at Mind Candy. We'd tried lots of different project management software and issue trackers, but we never had them all in the same product.”

“Bitbucket takes a lot of uncertainty out of the development process, and it really adds a lot to the quality of the software we’re developing.”

“JIRA is extremely extensible, making integration with other systems very simple.”

“One of the best things about Atlassian products is flexibility. They work the way we want to work, not the way the products want us to work.”

“HipChat connects us to numerous external platforms and services like JIRA, Bamboo, and GitHub, tying in real-time information that keeps our workflow humming.”

“We love HipChat’s screen-sharing and video chat capability. With one screen-sharing session alone, we’re spared at least 20 email exchanges.”

“We're hitting 70% of our goals more often. We're getting faster and more accurate with each sprint.”

“We're in a continuous prototyping, experimental environment here. As of this past year, we use Git for version tracking. We do a lot of branching and merging. We make a branch per feature, a branch per bug. We don’t want branches to live forever – we want them to merge into the main baseline as soon as the code is ready. We do many code reviews as well, at least one per branch.”

“We can intelligently plan by recording our activities in a clear and transparent manner, review our work as a team, and accurately forecast how long certain tasks will take and what their respective success rates should be. Atlassian tools are the way we bring this process to life.”

“We decided to put the infrastructure in the hands of Atlassian. By doing that, we can focus on improving our products and services.”

“We have much better vertical transparency now. With our older system, we'd have to write custom dashboards, and it'd usually take up to two minutes to load a report – not very robust. With the new JIRA implementation, managers can see those reports in half a second, and the CIO wants to roll this out to other departments."