344 Jira Software Testimonials

“With JIRA Service Desk, we can move at the speed of the industry, support our customers, and deliver real business value.”

“We have much better vertical transparency now. With our older system, we'd have to write custom dashboards, and it'd usually take up to two minutes to load a report – not very robust. With the new JIRA implementation, managers can see those reports in half a second, and the CIO wants to roll this out to other departments."

“Jira is very intuitive for the end user, and people pick it up fast.”

"You start by gathering requirements actually, and by the time you deliver the product in six months’ time, those requirements are outdated. What the customer sees as an end product is completely different from what they requested six months ago.”

"The Community License Program means we can be as efficient as corporations that have loads of money to spend on tools."

“It grows with your team or your project, so as your team grows, and as your needs change or your product heads in a different direction, it is simple and easy enough to make the adjustments in Jira.”

"With an agile workflow in place, we’re implementing efficiencies within project teams so that the UTO can stay ahead of the innovative pace at which ASU moves."

“We’re proud to be part of the success of ASU’s change process.”

"[Atlassian solutions] balance power and ease of use. There’s not many tools that do that well and continue to meet your needs as you grow."

"Jira is providing direct insights that are tactically serving developers, all the way up to management as they make decisions about where we invest time and resources."

"Setup and customization took less than a day, and within 48 hours, our clients were submitting tickets via Jira Service Desk."

"Atlassian tools allowed people to work with greater agility, which helps us develop a connection with our clients."

"When we upgraded from Jira 7.4 to Jira 7.10, we used Quick Start to create a new Jira instance from scratch and set up everything from the database to the file system automatically in a matter of minutes, compared to hours or days if we had had to set up a new stack manually. It’s given our colleagues greater agility during their workday.”

"As our processes evolve and grow over time, Jira Service Desk Data Center enables our support teams to scale operations."

"Jira is so flexible that you can track and contextualize virtually anything from development processes to general business processes."