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ExecVision is a conversation intelligence platform built on a simple, almost inarguable premise: Insights mined from customer interactions are exponentially more valuable when you can translate them into performance improvements in your marketing, support, sales, and product teams. They shine where other conversation intelligence software falls short: Improving performance by changing human behaviors. Founded in 2015, their team leverages all the pattern recognition and human intelligence from ExecVision’s 15 years of insights-based sales coaching, and applies it to uncovering actionable insights from customer-facing conversations, allowing organizations to make better decisions, coach and develop their team at scale, drive behavior change, and ultimately generate more revenue through performance improvement. Customers like The Madison Square Garden Company, Intuit, TransUnion, Imperial Supplies, and Zuora have seen a 30+% increase in win rates and onboarding cut by at least 30%.
Refract empowers Sales Management to identify and immediately improve, costly mistakes, errors and missed opportunities their sales teams make every day. In all sectors, providing coaching and feedback are essential to individual and organisational development. Whether in training, learning or on the job performance providing appraisal – praise, ideas and corrective feedback, is key to improving performance.
VoiceOps is an artificial intelligence tool that analyzes every conversation on your team. Like a sales coach, VoiceOps uses your data to give you replicable and trainable techniques that you can implement throughout your sales force. VoiceOps does the job of transcribing and analyzing your team’s conversations so you can provide the most valuable, actionable, and data-driven feedback to your entire team.
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