138 JAGGAER Testimonials

“The automation has streamlined the Council’s contract management and supplier performance processes and as such we feel that this has increased our business efficiency and improved internal and third-party collaboration by reducing operating expenses.”

“Cycle times through JAGGAER are markedly improved over the times with our prior tool, while still handling complexity.”

“For us to be able to monitor and track how we’re developing category strategies and tracking the value we’re bringing to the organisation. All things that we really didn’t have a clear enough handle on previously. This is a critical best-in-class solution that provides a strong repository as well as forecasting capability with regards future value tracking and reinforces the collaboration we have formed with JAGGAER to make our lives easier and more transparent.”

“We have very successfully rolled out four JAGGAER modules covering everything from source to contract, and we have run more than 300 sourcing events and negotiated some 100 contracts since the adoption. JAGGAER is a very important part of our technology strategy, already covering the whole upstream, that is to say, strategic part of procurement, and in future we will implement JAGGAER for the downstream part, which is procure-to-pay.”

“An example is category management, where you need to ask, ‘what kind of strategy do I need to apply in this category?’ AI can leverage data from different sources to make recommendations for various scenarios, which are an aid to negotiation and could be applied to devising your buying strategy. AI reduces the time needed to define the strategy, so we can focus more time on what we believe to be the right solution.”

“Lavazza started the process of digitalizing procurement in 2010, with the activation of a supplier management solution from onboarding to performance evaluation, in addition to the sourcing solution. Today, JAGGAER technology supports us across the source-to-pay process and is integrated with internal ERP systems as well as external third-party information providers for financial risk assessment and sustainability evaluations.”

“We believe that efficient procurement doesn’t just focus on costs but adopts a vision that—in line with the company’s ultimate goal—aims to better meet the therapeutic needs of patients. From this perspective, the role of procurement is to source quality products that optimize the company’s performance. I want to emphasize that, while digitalization is indeed an urgent need for every company today, it is equally true that people continue to make a difference, as technology alone is not enough.”

“We wanted an intuitive user experience and, with JAGGAER, we’ve created a fantastic hub that is very user-friendly.”

“To me, the biggest advantage of JAGGAER is effective use of resources and time across the university, allowing people to spend less time and energy but get a better result.”

“There are fewer errors, and our end users don’t have to wait for somebody to get back to them, so they can get their requisitions through the system a lot quicker.”

“JAGGAER in one word? Innovation. Some of our key business objectives now involve deciding how to use the data we have been able to capture to find further efficiencies and devise innovative strategies in terms of commodity management and business relationships."

"Knowing what I know now I would advise other institutions to invest in JAGGAER by building solutions around what they want in future rather than what they have now."

“But we know that this will change. Interest rates will return to normal levels so we must keep a tight grip on costs. However, that’s not our real focus, which is to co-create new value with suppliers, innovating and transforming the business so that we can serve customers with the new generation of banking."

“We’ve eliminated the inefficiencies of manual effort. Plus, procurement and buyers don’t have to go into the ERP system to look for information. Everything is here, on one platform. That’s the key benefit of JAGGAER."

“Within procurement automation is now really focusing on supplier qualification. We need to check through several things, such as financials. Some of this is automated through third-party data feeds, some of the data goes directly to engineering teams. In procurement we aggregate this into one central repository for analysis or setting automatic evaluation criteria for how people in the business procure goods and services, I really want to give them the best and easiest buying experience possible.”