Freshservice provides an intelligent, right-sized service management solution for modern businesses of all sizes. Freshservice does this by taking a fresh approach to building and delivering modern employee experiences and unified service management - empowering businesses to achieve efficiency, fast time-to-value, and improved employee satisfaction and productivity.
Giva Service Management Suite delivers an intuitive, easy-to-use design that can be deployed in just days and requires only one hour of training. Giva's robust, fast and painless reporting analytics KPIs quickly measure team productivity, responsiveness and customer satisfaction, resulting in faster and higher quality decision-making. Customization and configuration are all point and click with no programming or consultants required to deliver a substantially lower total cost of ownership.
Snipe-IT is free, open source asset management. Managing assets with a Google doc or a shared Excel spreadsheet is more common than you think. When your company is small, it can (sort of) work for a while, but as you grow, things get messy, fast.