"Designing & operating powerful customer experience channels are crucial for a finance business like Ziraat. To realize this, a high grade technical engineering support is vital. Serving as a system integrator to a giant finance corporation like Ziraat, which has millions of customer interactions requires more than just experience. For five years, IST has serviced Ziraat’s Multisite/ Multichannel Contact Center systems.Our business and engineering goals were aligned and IST exceeded our expectations. IST has well defined business processes and qualified human resources. Ziraat Technology is confident that IST will maintain this high level and continues to be a prominent business partner to us.”