“As we have decided to implement Cisco Unified Contact Centre Solution in our line of business, IST has been dedicated in providing us extensive support and assistance all throughout even though we had a lot of rough time during the implementation, migration, and upgradation of our solution. This dedication and desire to provide solutions to their client’s need has changed our view of them from a client-vendor to be of a technology partner and is looking forward in having more engagement with them in the future.”