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ipSCAPE Case Studies

  • Local Government Sector - Customer Case Study

  • Healius achieves 80% reduction in costs through ipSCAPE

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  • Reference Rating
    4.7 / 5.0
    Customer References16 total
    About

    CallScripter is the complete contact centre scripting front-end software solution. Their advanced application has been developed to enable organisations from any industry to streamline customer service operations, reduce cost and improve efficiency and customer experience journey via all touch points. The rapid set-up, handling and reporting of sophisticated inbound and outbound campaigns are controlled via one easy-to-use and highly-configurable interface platform.

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    About

    Natterbox delivers a global Cloud Telephony Platform. Unique as the world's first and only end to end telephony service to be 100% embedded and managed within Salesforce. Natterbox empowers businesses to use live CRM data to deliver concise personalised phone journeys, with high call quality, around the globe. Natterbox is fully downloadable through the Salesforce AppExchange and offers a true no hardware, no software cloud based solution. Transforming the world one conversation at a time.

  • Reference Rating
    4.7 / 5.0
    Customer References382 total
    About

    We’re making communications more flexible, intelligent, and personal, to help enterprises the world over stay ahead. We provide unified communications, contact centers and programmable communications APIs, built on the world's most flexible cloud communications platform.

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