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LiveVox is a leading provider of enterprise cloud contact center solutions, managing more than 12 billion interactions a year across a multichannel environment. With over 15 years of pure cloud expertise, they empower contact center leaders to drive effective engagement strategies on the consumer’s channel of choice. Their leading-edge risk mitigation and security capabilities help clients quickly adapt to a changing business environment. With new features released quarterly, LiveVox remains at the forefront of cloud contact center innovation. Supported by over 450 employees and rapidly growing, they are headquartered in San Francisco with offices in Atlanta, Bangalore, and Colombia.
PhoneIQ is a new breed of cloud based contact center & unified communications software designed and built for companies using Salesforce. Unlike traditional telephony and call center solutions, PhoneIQ is fully integrated with the Salesforce platform, leveraging data within the CRM and AI to radically change the way business communications work. PhoneIQ can be installed and deployed to thousands of users across the globe in minutes.
ReadyMode is an all-in-one call center solution for today’s call centers and sales organizations. Its predictive dialer so tware can triple talk time by supporting up to 28 outbound lines per agent, while its ACD system allows for unlimited inbound queues and built-in CRM offers industry-leading analytics and reporting. With over 1,700 active customers and 10,000 individual users, ReadyMode is revolutionizing how organizations start sales conversations.
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