I am the president of Internal Medicine and Psychiatric Services in Hickory, North Carolina. I have been using iPatientCare since September, 2010. I have seen the software usability improving and it has become easier to use iPatientCare EHR and PMS with each release. The integrated Practice Management System let's me track, oversee and enhance monetary and managerial procedures as an integrated and efficient software. iPatientCare support is by far the best that I have encountered. In the middle of clinic, if I encounter a problem, I can get on the phone with Tech Support and within minutes the problem is resolved. Seeing this, I recently started using their Revenue Cycle Management Services.

I never believed that patients could actually Check-in by themselves at the clinic or on their way to the clinic using their smart phone, before I was introduced to iPatientCare Patient Portal. My patients love to self-check-in as this feature maintains their privacy, reduce their dependency on my front desk staff to update demographics, request refill and much more. Patient Portal makes my front desk staff glad too as they can utilize their time in quality work rather than entering data manually. iPatientCare allows me to change its theme, color and appearance according to my brand and workflow. I’m impressed!

We have always been leading all quality reporting initiatives from CMS and other payers for many years. Participating in PQRS quality program has been one of our chosen endeavors, and iPatientCare makes it extremely easy and achievable through its intuitive EHR, MU/PQRS Dashboard, and also the CMS Qualified PQRS Registry. We are very happy with the excellent support and service provided by MU and PQRS team from iPatientCare to enable us to achieve our goal.

We have tried the iPhone and iPad app and are excited to use it. The App is user friendly and it will be a great additional tool to use. It helps us to sign lab results, review our daily schedules and obtain a patient phone number with a few simple clicks. We have started offering this app to our patients and even they found it user friendly. This helps us stay connected to our patients and be available at the point of care. We are waiting for some more wonderful features in this mobile App.

We always wanted to provide best possible care to all our patients and at the same time did not wanted to compromise on efficiency and compliance. I then came across Care Coordination and Analytics offered by iPatientCare. This has fulfilled more than we have asked for. Now using this feature we can smoothly perform the care activities, whether our providers need to refer out or receive patients by referrals from other healthcare providers. Implementation and training was impressive, each step performed as calculated. I am glad to have such wonderful system and highly recommend to have your own one.

It's important to us to have an EHR partner who understands our needs and the requirements we're trying to meet. Our goal was to achieve all ten criteria of the PPC-PCMH project to the best of our ability, and iPatientCare helped us do that. I've been referring other practices to iPatientCare and will continue to do so.

Just like other health practices we were using healthcare IT solutions via iPatientCare with a specific end goal to make work quicker, effective and agreeable. It is all helping us ascertained, then iPatientCare offered us Quality Improvement Consulting services. At first point we however don't obliged whatever other additional items since the work going easily yet on trial base we took it for 1 year. Just in first quarter of the year we earned incredible advantages by means of right clinical, operational and money related data gave via iPatientCare as under Quality Improvement Consulting services This shows us to upgrade our assets, abilities and innovation and improve the patient fulfillment.

We use iPatientCare for medical billing. They are reliable, the staff is knowledgeable, and they help address the day-to-day bill and receiving issues we all face in practice. The staff is very efficient, responsible and courteous, their attention to detail is good. Our account receivables have remained manageable and their integrated software have helped us to keep track of money owed by payers and patients when they come to see us at the office.

We were looking for a one stop solution that can provide fully loaded features with an EHR program that interfaces with a practice management system, complete range of Revenue Cycle Management services, an experienced data conversion process, prompt IT services, and detailed MU monitoring and reporting. We were looking for a long-term solution to our needs of electronic healthcare and revenue cycle enhancements. We had to be confident that the system we chose was able to keep up with the changes that appear to be facing us, as it relates to: the new merit-based incentive payment system, promotion of alternative payment models, and incentive payments for participation in eligible alternative payment models. Looking at what we were searching for, it was a challenge for our practice to find a right solution. We found all we needed with iPatientCare. We were amazed to learn that iPatientCare provides high quality of revenue cycle management services along with the best technology solution. With as hard as iPatientCare has worked to be on the cutting edge of technology, we are confident that we made the right choice for the long-term benefit of our practice from the RCM point-of-view as well.

They're very responsive, always reachable and make sure we have 24/7 coverage for support. We're trying to integrate EBHR with other systems in our facility, and they are always available when we're going live with a new item, fixing things quickly so we don't go backwards in our progress.

iPatientCare is robust and flexible, which has allowed the practice to take the advantage of platform and customize it to suit their needs.

In addition to assisting us in obtaining the incentive dollars, iPatientCare helps us improve our patient care because everything is right at our fingertips.

MCS believes it is their job to make us extremely happy as a client. Its been exciting for all of us to work on this system together and has made us a better team because we've been able to work so efficiently with the MCS staff.

Their desire to understand what we do and why was important to us, and they were creative in finding solutions for what we needed, solutions that were better than what we had in mind.

iPatientCare EHR provides one of the greatest features that I am yet to see with many other EHR. Now I can see what prescriptions patients have received from other physicians. This is simply incredible! Additionally, the formulary checking and active decision support on drug-drug and drug-allergy interactions is extremely useful.