"At the end of this process we have a sustainable, scalable platform - a platform we’re confident in and something that can deliver features for the business."

"Just a week after implementing the changes, the Soak&Sleep website saw speed improvements of up to 30%."

"We wanted to build awareness of our brand outside our main areas like the UK. We had initially looked at driving this primarily through travel retail and hotels. That's changed significantly since COVID-19, and we’re now looking to do this all on ecommerce and online."

"We’ve been working with Inviqa since 2010 and built a strong and effective relationship with them. Knowing that we have a full team dedicated to all aspects of the project from design to development and a devoted mobile team really put us at ease."

"With such a large volume of people coming on-board so quickly, one of my concerns was that team maturity would be heavily diluted and potentially take a long period to recover."

"The team feels like an extended part of the family - understanding what we’re trying to achieve and educating our staff on why it’s important."

"With Inviqa’s help we’ve been able to re-think our core sign-up journeys and provide a superior user experience. We've demonstrated the value that customer insight and experience design brings to SSE."

"Inviqa has been key to raising site performance to the high standard we need to drive continued online growth. The biggest lesson has been that you don't have to spend a lot of budget to make a big difference."

"The experience design team ran research on the concourse with our colleagues and customers to find out their needs. This was like seeing an MVP of the Alexa Skill."

"The experience design team at Inviqa is simply an extension of the Virgin Trains team – our right hand when it comes to digital."

"We are thrilled with our strong performance over the cyber weekend. This is a testament to the hard work we have been doing over the last year in improving our product offer and mix and the performance of our platform."

"A completely fresh approach was needed and our specific requirements made Magento and Inviqa natural candidates. They delivered a cost effective, high performing, scalable platform, providing us with a wide range of features."

"When planning the developer portal, we needed a solution that was flexible, allowed us to grow organically, try new ideas quickly, and easily add new features and components as required."

"Open source and digital trump buying one big IT box."

"The team at Inviqa have been fantastic to work with. The whole project was run remotely and the team made great use of online collaboration tools and kept the sessions really engaging. They worked closely with our in house design studio, and with our other digital suppliers – they really …