"With such a large volume of people coming on-board so quickly, one of my concerns was that team maturity would be heavily diluted and potentially take a long period to recover."

"From the outset Inviqa was focused on helping us achieve our strategic goals and become a digital-first organisation. I’d wholeheartedly endorse them."

"We were looking for a results-driven user research agency. Inviqa gathered unparalleled insight into our users, using this to build a customer experience strategy and website that far exceeded our expectations."

"Inviqa has been key to raising site performance to the high standard we need to drive continued online growth. The biggest lesson has been that you don't have to spend a lot of budget to make a big difference."

"Inviqa has helped us prioritise our digital investments and gain a clearly-documented systems overview. We now have the recommendations and strategy we need to start modernising our systems so that they work more efficiently for the business."

"Inviqa gave us the opportunity to grow all our brands with the most advanced ecommerce technology in the market."

"Inviqa enabled us to validate, design, and beta launch a B2B service that brings Abel & Cole values to a new audience."

"At the end of this process we have a sustainable, scalable platform - a platform we’re confident in and something that can deliver features for the business."

"Inviqa has been instrumental in helping us advance the organisation’s focus towards being user-centric – no small task and a major step change for us."

"We’ve got a growing older population, so we’ve got to find more efficient and less costly ways of providing services to far more people. I see digital as being really important in enabling us to do that."

"The Inviqa team helped us clarify the user and business needs for our website and then get to market quickly, allowing us to learn and scale our commercial activities far better."

"With Inviqa’s help we’ve been able to re-think our core sign-up journeys and provide a superior user experience. We've demonstrated the value that customer insight and experience design brings to SSE."

"The Inviqa team was supportive all the way and always thinking one step ahead. They were committed to helping us achieve our business goals and to making the project a success."

"A completely fresh approach was needed and our specific requirements made Magento and Inviqa natural candidates. They delivered a cost effective, high performing, scalable platform, providing us with a wide range of features."

"The team feels like an extended part of the family - understanding what we’re trying to achieve and educating our staff on why it’s important."