"With Inviqa’s help we’ve been able to re-think our core sign-up journeys and provide a superior user experience. We've demonstrated the value that customer insight and experience design brings to SSE."

"We wanted to build awareness of our brand outside our main areas like the UK. We had initially looked at driving this primarily through travel retail and hotels. That's changed significantly since COVID-19, and we’re now looking to do this all on ecommerce and online."

"The experience design team ran research on the concourse with our colleagues and customers to find out their needs. This was like seeing an MVP of the Alexa Skill."

"The experience design team at Inviqa is simply an extension of the Virgin Trains team – our right hand when it comes to digital."

"Inviqa taught us the concept of getting the product out there quickly and using data to guide further development. This is a real step change in our thinking; we’ve learned to focus on business goals and users over functionality and features."

"The site is very easy to use and to search for stock, and through this we are constantly getting queries from potential buyers and acquiring new users to our site."

"Just a week after implementing the changes, the Soak&Sleep website saw speed improvements of up to 30%."

"Inviqa has helped us prioritise our digital investments and gain a clearly-documented systems overview. We now have the recommendations and strategy we need to start modernising our systems so that they work more efficiently for the business."

"We are thrilled with our strong performance over the cyber weekend. This is a testament to the hard work we have been doing over the last year in improving our product offer and mix and the performance of our platform."

"A completely fresh approach was needed and our specific requirements made Magento and Inviqa natural candidates. They delivered a cost effective, high performing, scalable platform, providing us with a wide range of features."

"We invited the experience design team to work with us on an ongoing basis to ensure that user experience was designed in from the start. Their enthusiastic input has produced some great results."

"We have good personal relationships with Inviqa. They are easy to work with and they have been very proactive, feeding into our processes – how we test, how we develop, how we integrate with the hosting platform. Everything is tried and tested and so efficient. It’s a great relationship."

"The experience with Inviqa has been very good. Our client partner Ady very quickly grasped the key elements of the project and, together with the team, delivered the product in the tight timeframe. We’re now enjoying a purpose-built platform that’s bringing in business."

"Trying to create this process was incredibly complex – a bit like hitting a moving target. The experience design team helped find the answers to a lot of difficult issues and designed a service ready to be deployed into the real world."

"Digital is the best way to convey the excitement of being at the physical ground to a global audience. Inviqa understood this from the outset and challenged us to explore the motivations and business reasoning behind every decision we made."