"The experience design team at Inviqa is simply an extension of the Virgin Trains team – our right hand when it comes to digital."

"Inviqa’s professionalism, reliability, ability to deliver on time and within our commercial constraints makes their team vital to the success of our customer facing online systems'.'Inviqa has brought together our complex systems through their technical know-how and complete understanding of our business requirements, and ultimately has improved our interactions with …

"The Inviqa team has an unrivalled ability to understand our business and user needs. Thanks to their capabilities in business strategy, experience design, and digital product development, they're ideally placed to support our digital transformation."

"Inviqa gave us the opportunity to grow all our brands with the most advanced ecommerce technology in the market."

"It was in our interests to find a consultant with a pragmatic approach to technology, as well as experience in addressing business needs with the right digital solutions. We found that partner in Inviqa."

"The theatre experience used to begin on the stage; now it starts online. Today, your website is the starting point of your overall brand experience and a destination that sets the tone for what customers will experience at a performance."

"We wanted to build awareness of our brand outside our main areas like the UK. We had initially looked at driving this primarily through travel retail and hotels. That's changed significantly since COVID-19, and we’re now looking to do this all on ecommerce and online."

"The experience design team ran research on the concourse with our colleagues and customers to find out their needs. This was like seeing an MVP of the Alexa Skill."

"With Inviqa’s help we’ve been able to re-think our core sign-up journeys and provide a superior user experience. We've demonstrated the value that customer insight and experience design brings to SSE."

"One of the reasons we designed The Pool as mobile-first, and then built it up, is that everything we do, we do with our users in mind."

"Inviqa taught us the concept of getting the product out there quickly and using data to guide further development. This is a real step change in our thinking; we’ve learned to focus on business goals and users over functionality and features."

"The site is very easy to use and to search for stock, and through this we are constantly getting queries from potential buyers and acquiring new users to our site."

"With such a large volume of people coming on-board so quickly, one of my concerns was that team maturity would be heavily diluted and potentially take a long period to recover."

"We have good personal relationships with Inviqa. They are easy to work with and they have been very proactive, feeding into our processes – how we test, how we develop, how we integrate with the hosting platform. Everything is tried and tested and so efficient. It’s a great relationship."

"The team at Inviqa have been fantastic to work with. The whole project was run remotely and the team made great use of online collaboration tools and kept the sessions really engaging. They worked closely with our in house design studio, and with our other digital suppliers – they really …