"We were looking for a results-driven user research agency. Inviqa gathered unparalleled insight into our users, using this to build a customer experience strategy and website that far exceeded our expectations."

"The experience design team ran research on the concourse with our colleagues and customers to find out their needs. This was like seeing an MVP of the Alexa Skill."

"The Inviqa team was supportive all the way and always thinking one step ahead. They were committed to helping us achieve our business goals and to making the project a success."

"Inviqa taught us the concept of getting the product out there quickly and using data to guide further development. This is a real step change in our thinking; we’ve learned to focus on business goals and users over functionality and features."

"The site is very easy to use and to search for stock, and through this we are constantly getting queries from potential buyers and acquiring new users to our site."

"The Inviqa project team spent the time to truly understand our brand and business. They understood our requirements and always took the time to fully explain things to us. The team’s knowledge, professionalism and energy made it a pleasure to work with them."

"We’ve been working with Inviqa since 2010 and built a strong and effective relationship with them. Knowing that we have a full team dedicated to all aspects of the project from design to development and a devoted mobile team really put us at ease."

"Inviqa has been key to raising site performance to the high standard we need to drive continued online growth. The biggest lesson has been that you don't have to spend a lot of budget to make a big difference."

"The experience design team got under the skin of the museum quickly to understand how we work. Their approach is grounded in research, so that really helped them navigate a complex stakeholder landscape very effectively."

"With Inviqa’s help we’ve been able to re-think our core sign-up journeys and provide a superior user experience. We've demonstrated the value that customer insight and experience design brings to SSE."

"When planning the developer portal, we needed a solution that was flexible, allowed us to grow organically, try new ideas quickly, and easily add new features and components as required."

"Open source and digital trump buying one big IT box."

"We invited the experience design team to work with us on an ongoing basis to ensure that user experience was designed in from the start. Their enthusiastic input has produced some great results."

"Inviqa has been instrumental in helping us advance the organisation’s focus towards being user-centric – no small task and a major step change for us."

"We’ve got a growing older population, so we’ve got to find more efficient and less costly ways of providing services to far more people. I see digital as being really important in enabling us to do that."