"We were looking for a results-driven user research agency. Inviqa gathered unparalleled insight into our users, using this to build a customer experience strategy and website that far exceeded our expectations."

"Charities have told us it’s a much better experience for donors, and we can certainly see this from the uplift in donations."

"The experience design team got under the skin of the museum quickly to understand how we work. Their approach is grounded in research, so that really helped them navigate a complex stakeholder landscape very effectively."

"Inviqa taught us the concept of getting the product out there quickly and using data to guide further development. This is a real step change in our thinking; we’ve learned to focus on business goals and users over functionality and features."

"The site is very easy to use and to search for stock, and through this we are constantly getting queries from potential buyers and acquiring new users to our site."

"The music industry may look glamorous, but it can be a very complicated environment. Inviqa demonstrated their understanding of the complexities and gave us the confidence to move forward."

"We have good personal relationships with Inviqa. They are easy to work with and they have been very proactive, feeding into our processes – how we test, how we develop, how we integrate with the hosting platform. Everything is tried and tested and so efficient. It’s a great relationship."

"The Inviqa team has an unrivalled ability to understand our business and user needs. Thanks to their capabilities in business strategy, experience design, and digital product development, they're ideally placed to support our digital transformation."

"The new aman.com offers users a journey through our brand values, telling the story of Aman through a much-improved pathway. We wanted to make sure that this new website also paves way for us to release a number of new features that provide visitors with a browsing experience akin to …

"Inviqa gave us the opportunity to grow all our brands with the most advanced ecommerce technology in the market."

"The Inviqa team was supportive all the way and always thinking one step ahead. They were committed to helping us achieve our business goals and to making the project a success."

"The experience design team ran research on the concourse with our colleagues and customers to find out their needs. This was like seeing an MVP of the Alexa Skill."

"The experience design team at Inviqa is simply an extension of the Virgin Trains team – our right hand when it comes to digital."

"Inviqa has been instrumental in helping us advance the organisation’s focus towards being user-centric – no small task and a major step change for us."

"We’ve got a growing older population, so we’ve got to find more efficient and less costly ways of providing services to far more people. I see digital as being really important in enabling us to do that."