"Trying to create this process was incredibly complex – a bit like hitting a moving target. The experience design team helped find the answers to a lot of difficult issues and designed a service ready to be deployed into the real world."

"We were looking for a results-driven user research agency. Inviqa gathered unparalleled insight into our users, using this to build a customer experience strategy and website that far exceeded our expectations."

"The experience design team at Inviqa is simply an extension of the Virgin Trains team – our right hand when it comes to digital."

"Digital is the best way to convey the excitement of being at the physical ground to a global audience. Inviqa understood this from the outset and challenged us to explore the motivations and business reasoning behind every decision we made."

"We have good personal relationships with Inviqa. They are easy to work with and they have been very proactive, feeding into our processes – how we test, how we develop, how we integrate with the hosting platform. Everything is tried and tested and so efficient. It’s a great relationship."

"Inviqa has been instrumental in helping us advance the organisation’s focus towards being user-centric – no small task and a major step change for us."

"We’ve got a growing older population, so we’ve got to find more efficient and less costly ways of providing services to far more people. I see digital as being really important in enabling us to do that."

"The Inviqa team helped us clarify the user and business needs for our website and then get to market quickly, allowing us to learn and scale our commercial activities far better."

"Inviqa gave us the opportunity to grow all our brands with the most advanced ecommerce technology in the market."

"At the end of this process we have a sustainable, scalable platform - a platform we’re confident in and something that can deliver features for the business."

"Inviqa enabled us to validate, design, and beta launch a B2B service that brings Abel & Cole values to a new audience."

"We are thrilled with our strong performance over the cyber weekend. This is a testament to the hard work we have been doing over the last year in improving our product offer and mix and the performance of our platform."

"The Inviqa project team spent the time to truly understand our brand and business. They understood our requirements and always took the time to fully explain things to us. The team’s knowledge, professionalism and energy made it a pleasure to work with them."

"Inviqa has been supporting REISS as our website and development support partner for more than three years. Their ongoing support has contributed to a sustained period of business growth that’s exceeded forecasts."

"Inviqa fully met our needs, and a lot more besides! Our most important content is now found, reviewed, and communicated from a single source of truth."