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"The theatre experience used to begin on the stage; now it starts online. Today, your website is the starting point of your overall brand experience and a destination that sets the tone for what customers will experience at a performance."
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"Open source and digital trump buying one big IT box."
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"With such a large volume of people coming on-board so quickly, one of my concerns was that team maturity would be heavily diluted and potentially take a long period to recover."
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"At the end of this process we have a sustainable, scalable platform - a platform we’re confident in and something that can deliver features for the business."
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"Inviqa fully met our needs, and a lot more besides! Our most important content is now found, reviewed, and communicated from a single source of truth."
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"When planning the developer portal, we needed a solution that was flexible, allowed us to grow organically, try new ideas quickly, and easily add new features and components as required."
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"Inviqa taught us the concept of getting the product out there quickly and using data to guide further development. This is a real step change in our thinking; we’ve learned to focus on business goals and users over functionality and features."
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"The site is very easy to use and to search for stock, and through this we are constantly getting queries from potential buyers and acquiring new users to our site."
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"We wanted to build awareness of our brand outside our main areas like the UK. We had initially looked at driving this primarily through travel retail and hotels. That's changed significantly since COVID-19, and we’re now looking to do this all on ecommerce and online."
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"We were looking for a results-driven user research agency. Inviqa gathered unparalleled insight into our users, using this to build a customer experience strategy and website that far exceeded our expectations."
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"We’ve been working with Inviqa since 2010 and built a strong and effective relationship with them. Knowing that we have a full team dedicated to all aspects of the project from design to development and a devoted mobile team really put us at ease."
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"Inviqa’s professionalism, reliability, ability to deliver on time and within our commercial constraints makes their team vital to the success of our customer facing online systems'.'Inviqa has brought together our complex systems through their technical know-how and complete understanding of our business requirements, and ultimately has improved our interactions with …
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"The Inviqa team was supportive all the way and always thinking one step ahead. They were committed to helping us achieve our business goals and to making the project a success."
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"We’ve been working with Inviqa since 2010 and built a strong and effective relationship with them. Knowing that we have a full team dedicated to all aspects of the project from design to development and a devoted mobile team really put us at ease."
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"With Inviqa’s help we’ve been able to re-think our core sign-up journeys and provide a superior user experience. We've demonstrated the value that customer insight and experience design brings to SSE."