"The experience design team ran research on the concourse with our colleagues and customers to find out their needs. This was like seeing an MVP of the Alexa Skill."

"With Inviqa’s help we’ve been able to re-think our core sign-up journeys and provide a superior user experience. We've demonstrated the value that customer insight and experience design brings to SSE."

"Trying to create this process was incredibly complex – a bit like hitting a moving target. The experience design team helped find the answers to a lot of difficult issues and designed a service ready to be deployed into the real world."

"Charities have told us it’s a much better experience for donors, and we can certainly see this from the uplift in donations."

"We were looking for a results-driven user research agency. Inviqa gathered unparalleled insight into our users, using this to build a customer experience strategy and website that far exceeded our expectations."

"When planning the developer portal, we needed a solution that was flexible, allowed us to grow organically, try new ideas quickly, and easily add new features and components as required."

"Open source and digital trump buying one big IT box."

"The experience design team at Inviqa is simply an extension of the Virgin Trains team – our right hand when it comes to digital."

"The music industry may look glamorous, but it can be a very complicated environment. Inviqa demonstrated their understanding of the complexities and gave us the confidence to move forward."

"One of the reasons we designed The Pool as mobile-first, and then built it up, is that everything we do, we do with our users in mind."

"We wanted to build awareness of our brand outside our main areas like the UK. We had initially looked at driving this primarily through travel retail and hotels. That's changed significantly since COVID-19, and we’re now looking to do this all on ecommerce and online."

"The theatre experience used to begin on the stage; now it starts online. Today, your website is the starting point of your overall brand experience and a destination that sets the tone for what customers will experience at a performance."

"Inviqa taught us the concept of getting the product out there quickly and using data to guide further development. This is a real step change in our thinking; we’ve learned to focus on business goals and users over functionality and features."

"The site is very easy to use and to search for stock, and through this we are constantly getting queries from potential buyers and acquiring new users to our site."

"The team at Inviqa have been fantastic to work with. The whole project was run remotely and the team made great use of online collaboration tools and kept the sessions really engaging. They worked closely with our in house design studio, and with our other digital suppliers – they really …