"We are thrilled with our strong performance over the cyber weekend. This is a testament to the hard work we have been doing over the last year in improving our product offer and mix and the performance of our platform."
"Inviqa taught us the concept of getting the product out there quickly and using data to guide further development. This is a real step change in our thinking; we’ve learned to focus on business goals and users over functionality and features."
"Inviqa’s professionalism, reliability, ability to deliver on time and within our commercial constraints makes their team vital to the success of our customer facing online systems'.'Inviqa has brought together our complex systems through their technical know-how and complete understanding of our business requirements, and ultimately has improved our interactions with our customers which is of paramount importance to us."
"Inviqa has helped us prioritise our digital investments and gain a clearly-documented systems overview. We now have the recommendations and strategy we need to start modernising our systems so that they work more efficiently for the business."
"Digital is the best way to convey the excitement of being at the physical ground to a global audience. Inviqa understood this from the outset and challenged us to explore the motivations and business reasoning behind every decision we made."
"The site is very easy to use and to search for stock, and through this we are constantly getting queries from potential buyers and acquiring new users to our site."
"With Inviqa’s help we’ve been able to re-think our core sign-up journeys and provide a superior user experience. We've demonstrated the value that customer insight and experience design brings to SSE."
"The experience design team ran research on the concourse with our colleagues and customers to find out their needs. This was like seeing an MVP of the Alexa Skill."
"The experience design team at Inviqa is simply an extension of the Virgin Trains team – our right hand when it comes to digital."
"Inviqa has been key to raising site performance to the high standard we need to drive continued online growth. The biggest lesson has been that you don't have to spend a lot of budget to make a big difference."
"We wanted to build awareness of our brand outside our main areas like the UK. We had initially looked at driving this primarily through travel retail and hotels. That's changed significantly since COVID-19, and we’re now looking to do this all on ecommerce and online."
"The new aman.com offers users a journey through our brand values, telling the story of Aman through a much-improved pathway. We wanted to make sure that this new website also paves way for us to release a number of new features that provide visitors with a browsing experience akin to the Aman level of service. Inviqa has been instrumental in helping us achieve this new step forward and, more importantly, they have been a trustworthy and committed partner throughout the entire project."
"Inviqa enabled us to validate, design, and beta launch a B2B service that brings Abel & Cole values to a new audience."
"Inviqa gave us the opportunity to grow all our brands with the most advanced ecommerce technology in the market."
"Inviqa fully met our needs, and a lot more besides! Our most important content is now found, reviewed, and communicated from a single source of truth."