"The new aman.com offers users a journey through our brand values, telling the story of Aman through a much-improved pathway. We wanted to make sure that this new website also paves way for us to release a number of new features that provide visitors with a browsing experience akin to …

"Open source and digital trump buying one big IT box."

"We were looking for a results-driven user research agency. Inviqa gathered unparalleled insight into our users, using this to build a customer experience strategy and website that far exceeded our expectations."

"From the outset Inviqa was focused on helping us achieve our strategic goals and become a digital-first organisation. I’d wholeheartedly endorse them."

"Inviqa has been key to raising site performance to the high standard we need to drive continued online growth. The biggest lesson has been that you don't have to spend a lot of budget to make a big difference."

"Inviqa has been instrumental in helping us advance the organisation’s focus towards being user-centric – no small task and a major step change for us."

"We’ve got a growing older population, so we’ve got to find more efficient and less costly ways of providing services to far more people. I see digital as being really important in enabling us to do that."

"The Inviqa team helped us clarify the user and business needs for our website and then get to market quickly, allowing us to learn and scale our commercial activities far better."

"The theatre experience used to begin on the stage; now it starts online. Today, your website is the starting point of your overall brand experience and a destination that sets the tone for what customers will experience at a performance."

"With Inviqa’s help we’ve been able to re-think our core sign-up journeys and provide a superior user experience. We've demonstrated the value that customer insight and experience design brings to SSE."

"With such a large volume of people coming on-board so quickly, one of my concerns was that team maturity would be heavily diluted and potentially take a long period to recover."

"We wanted to build awareness of our brand outside our main areas like the UK. We had initially looked at driving this primarily through travel retail and hotels. That's changed significantly since COVID-19, and we’re now looking to do this all on ecommerce and online."

"Inviqa enabled us to validate, design, and beta launch a B2B service that brings Abel & Cole values to a new audience."

"The experience design team ran research on the concourse with our colleagues and customers to find out their needs. This was like seeing an MVP of the Alexa Skill."

"The experience design team at Inviqa is simply an extension of the Virgin Trains team – our right hand when it comes to digital."