"We were looking for a results-driven user research agency. Inviqa gathered unparalleled insight into our users, using this to build a customer experience strategy and website that far exceeded our expectations."

"Inviqa fully met our needs, and a lot more besides! Our most important content is now found, reviewed, and communicated from a single source of truth."

"Inviqa taught us the concept of getting the product out there quickly and using data to guide further development. This is a real step change in our thinking; we’ve learned to focus on business goals and users over functionality and features."

"Trying to create this process was incredibly complex – a bit like hitting a moving target. The experience design team helped find the answers to a lot of difficult issues and designed a service ready to be deployed into the real world."

"We wanted to build awareness of our brand outside our main areas like the UK. We had initially looked at driving this primarily through travel retail and hotels. That's changed significantly since COVID-19, and we’re now looking to do this all on ecommerce and online."

"It was in our interests to find a consultant with a pragmatic approach to technology, as well as experience in addressing business needs with the right digital solutions. We found that partner in Inviqa."

"The team feels like an extended part of the family - understanding what we’re trying to achieve and educating our staff on why it’s important."

"The site is very easy to use and to search for stock, and through this we are constantly getting queries from potential buyers and acquiring new users to our site."

"The Inviqa team was supportive all the way and always thinking one step ahead. They were committed to helping us achieve our business goals and to making the project a success."

"We’ve been working with Inviqa since 2010 and built a strong and effective relationship with them. Knowing that we have a full team dedicated to all aspects of the project from design to development and a devoted mobile team really put us at ease."

"The Inviqa project team spent the time to truly understand our brand and business. They understood our requirements and always took the time to fully explain things to us. The team’s knowledge, professionalism and energy made it a pleasure to work with them."

"Inviqa has been instrumental in helping us advance the organisation’s focus towards being user-centric – no small task and a major step change for us."

"We’ve got a growing older population, so we’ve got to find more efficient and less costly ways of providing services to far more people. I see digital as being really important in enabling us to do that."

"The Inviqa team helped us clarify the user and business needs for our website and then get to market quickly, allowing us to learn and scale our commercial activities far better."

"With such a large volume of people coming on-board so quickly, one of my concerns was that team maturity would be heavily diluted and potentially take a long period to recover."