"Inviqa has been key to raising site performance to the high standard we need to drive continued online growth. The biggest lesson has been that you don't have to spend a lot of budget to make a big difference."

"We invited the experience design team to work with us on an ongoing basis to ensure that user experience was designed in from the start. Their enthusiastic input has produced some great results."

"The experience design team ran research on the concourse with our colleagues and customers to find out their needs. This was like seeing an MVP of the Alexa Skill."

"Inviqa has been instrumental in helping us advance the organisation’s focus towards being user-centric – no small task and a major step change for us."

"We’ve got a growing older population, so we’ve got to find more efficient and less costly ways of providing services to far more people. I see digital as being really important in enabling us to do that."

"The Inviqa team helped us clarify the user and business needs for our website and then get to market quickly, allowing us to learn and scale our commercial activities far better."

"At the end of this process we have a sustainable, scalable platform - a platform we’re confident in and something that can deliver features for the business."

"We are thrilled with our strong performance over the cyber weekend. This is a testament to the hard work we have been doing over the last year in improving our product offer and mix and the performance of our platform."

"The new aman.com offers users a journey through our brand values, telling the story of Aman through a much-improved pathway. We wanted to make sure that this new website also paves way for us to release a number of new features that provide visitors with a browsing experience akin to …

"One of the reasons we designed The Pool as mobile-first, and then built it up, is that everything we do, we do with our users in mind."

"The experience design team got under the skin of the museum quickly to understand how we work. Their approach is grounded in research, so that really helped them navigate a complex stakeholder landscape very effectively."

"The team at Inviqa have been fantastic to work with. The whole project was run remotely and the team made great use of online collaboration tools and kept the sessions really engaging. They worked closely with our in house design studio, and with our other digital suppliers – they really …

"Inviqa enabled us to validate, design, and beta launch a B2B service that brings Abel & Cole values to a new audience."

"The team feels like an extended part of the family - understanding what we’re trying to achieve and educating our staff on why it’s important."

"The experience design team at Inviqa is simply an extension of the Virgin Trains team – our right hand when it comes to digital."