"From the outset Inviqa was focused on helping us achieve our strategic goals and become a digital-first organisation. I’d wholeheartedly endorse them."

"Open source and digital trump buying one big IT box."

"The team feels like an extended part of the family - understanding what we’re trying to achieve and educating our staff on why it’s important."

"The experience design team ran research on the concourse with our colleagues and customers to find out their needs. This was like seeing an MVP of the Alexa Skill."

"The experience design team at Inviqa is simply an extension of the Virgin Trains team – our right hand when it comes to digital."

"With Inviqa’s help we’ve been able to re-think our core sign-up journeys and provide a superior user experience. We've demonstrated the value that customer insight and experience design brings to SSE."

"We invited the experience design team to work with us on an ongoing basis to ensure that user experience was designed in from the start. Their enthusiastic input has produced some great results."

"Inviqa has helped us prioritise our digital investments and gain a clearly-documented systems overview. We now have the recommendations and strategy we need to start modernising our systems so that they work more efficiently for the business."

"We’ve been working with Inviqa since 2010 and built a strong and effective relationship with them. Knowing that we have a full team dedicated to all aspects of the project from design to development and a devoted mobile team really put us at ease."

"The Inviqa project team spent the time to truly understand our brand and business. They understood our requirements and always took the time to fully explain things to us. The team’s knowledge, professionalism and energy made it a pleasure to work with them."

"Just a week after implementing the changes, the Soak&Sleep website saw speed improvements of up to 30%."

"One of the reasons we designed The Pool as mobile-first, and then built it up, is that everything we do, we do with our users in mind."

"Trying to create this process was incredibly complex – a bit like hitting a moving target. The experience design team helped find the answers to a lot of difficult issues and designed a service ready to be deployed into the real world."

"Digital is the best way to convey the excitement of being at the physical ground to a global audience. Inviqa understood this from the outset and challenged us to explore the motivations and business reasoning behind every decision we made."

"Inviqa has been key to raising site performance to the high standard we need to drive continued online growth. The biggest lesson has been that you don't have to spend a lot of budget to make a big difference."