45 Inviqa Testimonials

"At the end of this process we have a sustainable, scalable platform - a platform we’re confident in and something that can deliver features for the business."

"Charities have told us it’s a much better experience for donors, and we can certainly see this from the uplift in donations."

"We are thrilled with our strong performance over the cyber weekend. This is a testament to the hard work we have been doing over the last year in improving our product offer and mix and the performance of our platform."

"Inviqa fully met our needs, and a lot more besides! Our most important content is now found, reviewed, and communicated from a single source of truth."

"Inviqa’s professionalism, reliability, ability to deliver on time and within our commercial constraints makes their team vital to the success of our customer facing online systems'.'Inviqa has brought together our complex systems through their technical know-how and complete understanding of our business requirements, and ultimately has improved our interactions with our customers which is of paramount importance to us."

"The Inviqa team was supportive all the way and always thinking one step ahead. They were committed to helping us achieve our business goals and to making the project a success."

"With such a large volume of people coming on-board so quickly, one of my concerns was that team maturity would be heavily diluted and potentially take a long period to recover."

"We wanted to build awareness of our brand outside our main areas like the UK. We had initially looked at driving this primarily through travel retail and hotels. That's changed significantly since COVID-19, and we’re now looking to do this all on ecommerce and online."

"The experience design team ran research on the concourse with our colleagues and customers to find out their needs. This was like seeing an MVP of the Alexa Skill."

"The experience design team at Inviqa is simply an extension of the Virgin Trains team – our right hand when it comes to digital."

"The Inviqa project team spent the time to truly understand our brand and business. They understood our requirements and always took the time to fully explain things to us. The team’s knowledge, professionalism and energy made it a pleasure to work with them."

"We were looking for a results-driven user research agency. Inviqa gathered unparalleled insight into our users, using this to build a customer experience strategy and website that far exceeded our expectations."

"When planning the developer portal, we needed a solution that was flexible, allowed us to grow organically, try new ideas quickly, and easily add new features and components as required."

"Open source and digital trump buying one big IT box."

"Inviqa taught us the concept of getting the product out there quickly and using data to guide further development. This is a real step change in our thinking; we’ve learned to focus on business goals and users over functionality and features."