Interface Testimonials

“Artificial intelligence(AI) has always been on our roadmap for the past couple of years. We wanted to improve the member engagement and elevate the overall experience and hence were looking for vendors that understood KeyPoint’s current and future requirements and who would be a good fit.”

“Due to the pandemic, our member support staff spent significant time answering basic questions and could not spend time with members providing individual assistance. We didn’t want to just increase our number of staff. So, we were exploring a solution that would help us resolve member support bottlenecks, manage the increasing call volumes and enable us to enhance the overall member experience.”