Intercom offers the world’s leading business messaging platform that delivers real time contextual communications to drive growth at every stage of the customer lifecycle. Intercom is the first to bring a real time messaging-first experience to sales, marketing and support teams and offers the only business messenger that powers more than chat. Its Messenger and suite of customizable toolkits are built on top of a platform that creates brilliant and personal experiences for businesses and customers. Intercom has over 30,000 customers and powers 500 million customer conversations each month.
"As we were growing, we were looking for ways to get rid of the traditional phone calls, emails, and things like that. We were using Olark chat, but it wasn’t very flexible."
"Since implementing Fin, it's really helped us to bring our customer service to the next level."
"We started using Fin AI Agent over email as soon as it was available and we love it! In the last 12 weeks, we've had an almost 70% resolution rate which is epic."
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