"We gave the intranet a strong brand identity and highlighted group-level news, events, rewards and successes on the homepage. The site is relevant for everyone, and it creates a real sense of community, whether employees speak English or Spanish, and whether they are based in the US, the Caribbean or …

"We now have over 60 active bloggers and team members have written a total of 500 micro-blogs for The Green. We also have more than 32 discussion groups that have generated 1,200 visits, and around 11 active groups related to specific work functions and social topics."