32 Instabug Testimonials

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  • "We compared Instabug with competitors and we chose Instabug because of the quality of the SDK, and the level of service in terms of support and documentation. And all of our developers will tell you exactly the same answer."

  • "Instabug is really valuable for support as it allows end users to immediately and simply send reports and feedback and it provides us with contextual information that the users could never provide."

  • "The easy shake-for-feedback has meant that all our dogfooders feel comfortable filing bugs. And best of all with screenshots, annotations, and descriptions the bug reports that we're getting are consistently high quality and actionable."

  • "We noticed that our app had a bug and 80% of complaints went to Instabug instead of an appstore review! Instabug solved that problem with a single line of code."

  • "Customers love our product, and they show their love with a 4.8/5.0 rating for SyncUP KIDS in the app store. We really appreciate Instabug which provides a mechanism to build a communication channel with our customers and is an active ear for our customers' feedback."

  • "Instabug has helped us better understand our users' feedback and opened a communication channel with our users to accommodate features and functionally they're looking for more effectively."

  • “The impact is in working together across those different teams, making sure there's a follow up, and if things go bad that we have immediate action where needed."

  • “With Instabug, we see right away if something is wrong on any platform after a release and how many tickets are raised on any issue so our development team can act quickly.”

  • "As soon as we integrated the SDK and saw our first bug report we knew that we’d made the right choice. It was just so easy and seamless! Now we have instant feedback from our users, which is greatly accelerating product development."

  • "The users love shaking the device to send in feedback! Not to mention the ‘user steps’ tracking that gives the developers a great idea of what the user did to run into a bug."

  • “Now we have all of the information about the device and the network requests we had before the crash—everything to understand why we crashed."

  • "Instabug worked flawlessly after integrating it, and even better after linking it with JIRA. This turned out to be great for us as we can now rely on our own team as we grow instead of relying on a 3rd party testing team."

  • "Instabug is incredibly useful for Kamcord to communicate bugs and issues directly to the engineering teams. Because Instabug is so easy to use, we report issues that we wouldn't otherwise go through the hassle of reporting. This results in a higher quality product."

  • "Instabug’s SDK offers a really simple flow for our users. Two steps and they can report and send us feedback and they feel like they’re communicating with us."

  • "Listening to feedback from users, making sure you’re building an app that works and that is high quality is critical and crucial to finding product-market fit. You need that communication channel with users from day one."