-
"Instabug has allowed us to really connect to our store colleagues. We have given them an easy and simple method to provide feedback to our support teams. It helped us diagnose, triage, and solve problems affecting our stores easier and faster. Our colleagues love it!"
-
"We compared Instabug with competitors and we chose Instabug because of the quality of the SDK, and the level of service in terms of support and documentation. And all of our developers will tell you exactly the same answer."
-
"Instabug not only gave us the ability to obtain accurate data about the health of the apps in the wild, it gave us the ability to address issues quickly and proactively."
-
"The integration has helped a lot as bug reporting is such a complex, time-consuming process. Instabug made it very simple by attaching images, explaining issues easily, and getting contextual data right inside GitHub where we handle our all of our projects and development."
-
"The Instabug integration provides excellent insights to the QA team and the ability to handle and control the bug reports and feedback to understand how our app is doing."
-
“The impact is in working together across those different teams, making sure there's a follow up, and if things go bad that we have immediate action where needed."
-
“With Instabug, we see right away if something is wrong on any platform after a release and how many tickets are raised on any issue so our development team can act quickly.”
-
"Listening to feedback from users, making sure you’re building an app that works and that is high quality is critical and crucial to finding product-market fit. You need that communication channel with users from day one."
-
"What we like most about Instabug is that it turns everyone at Scribd into a QA expert. Anyone can quickly submit functional or UI bugs, while device/user data is automatically captured. Instabug is a must have for any company which prides itself in quality apps!"
-
"The easy shake-for-feedback has meant that all our dogfooders feel comfortable filing bugs. And best of all with screenshots, annotations, and descriptions the bug reports that we're getting are consistently high quality and actionable."
-
"For us, Instabug is essential, we use it to manage support tickets by having our members there to collaborate on fixing bugs."
-
"A big problem Instabug solved was our communication with clients. We'd get a lot of feedback but it was just a big list of unorganized and random screenshots. It was a hassle trying to figure out what the problems were and get relevant information like device and OS."
-
"The users love shaking the device to send in feedback! Not to mention the ‘user steps’ tracking that gives the developers a great idea of what the user did to run into a bug."
-
"We compared Instabug with competitors and we chose Instabug because of the quality of the SDK, and the level of service in terms of support and documentation. And all of our developers will tell you exactly the same answer."
-
"Instabug is really valuable for support as it allows end users to immediately and simply send reports and feedback and it provides us with contextual information that the users could never provide."