"We compared Instabug with competitors and we chose Instabug because of the quality of the SDK, and the level of service in terms of support and documentation. And all of our developers will tell you exactly the same answer."
"We noticed that our app had a bug and 80% of complaints went to Instabug instead of an appstore review! Instabug solved that problem with a single line of code."
“The impact is in working together across those different teams, making sure there's a follow up, and if things go bad that we have immediate action where needed."
"The easy shake-for-feedback has meant that all our dogfooders feel comfortable filing bugs. And best of all with screenshots, annotations, and descriptions the bug reports that we're getting are consistently high quality and actionable."
"For us, Instabug is essential, we use it to manage support tickets by having our members there to collaborate on fixing bugs."
“We believe in democratizing artificial intelligence. It needs to be something that everyone can use to its best capacity, and to their advantage."
"The integration has helped a lot as bug reporting is such a complex, time-consuming process. Instabug made it very simple by attaching images, explaining issues easily, and getting contextual data right inside GitHub where we handle our all of our projects and development."
"The Instabug integration provides excellent insights to the QA team and the ability to handle and control the bug reports and feedback to understand how our app is doing."
"A big problem Instabug solved was our communication with clients. We'd get a lot of feedback but it was just a big list of unorganized and random screenshots. It was a hassle trying to figure out what the problems were and get relevant information like device and OS."
“We always felt that there was not enough information available, and engineering needed more information to debug the issue. We realized that Instabug could capture the data we needed to move forward.”
"We compared Instabug with competitors and we chose Instabug because of the quality of the SDK, and the level of service in terms of support and documentation. And all of our developers will tell you exactly the same answer."
"Instabug’s SDK offers a really simple flow for our users. Two steps and they can report and send us feedback and they feel like they’re communicating with us."
"Customers love our product, and they show their love with a 4.8/5.0 rating for SyncUP KIDS in the app store. We really appreciate Instabug which provides a mechanism to build a communication channel with our customers and is an active ear for our customers' feedback."
"What we like most about Instabug is that it turns everyone at Scribd into a QA expert. Anyone can quickly submit functional or UI bugs, while device/user data is automatically captured. Instabug is a must have for any company which prides itself in quality apps!"
"Instabug’s messaging ability has enabled us to quickly close the loop with testers and keep them engaged as vital members of our testing team. It makes it easy for anyone to start sending feedback and reporting bugs. we can’t see us continuing to develop our app without it."