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"We compared Instabug with competitors and we chose Instabug because of the quality of the SDK, and the level of service in terms of support and documentation. And all of our developers will tell you exactly the same answer."
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"Instabug worked flawlessly after integrating it, and even better after linking it with JIRA. This turned out to be great for us as we can now rely on our own team as we grow instead of relying on a 3rd party testing team."
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"Instabug has made it easier for Envoy’s customers to report problems."
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"Instabug is really valuable for support as it allows end users to immediately and simply send reports and feedback and it provides us with contextual information that the users could never provide."
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"With Instabug, we’re able to catch issues quicker and prevent them from going live. There’s a lot of value there."
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"Instabug not only gave us the ability to obtain accurate data about the health of the apps in the wild, it gave us the ability to address issues quickly and proactively."
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"Listening to feedback from users, making sure you’re building an app that works and that is high quality is critical and crucial to finding product-market fit. You need that communication channel with users from day one."
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"Instabug has allowed us to really connect to our store colleagues. We have given them an easy and simple method to provide feedback to our support teams. It helped us diagnose, triage, and solve problems affecting our stores easier and faster. Our colleagues love it!"
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"We compared Instabug with competitors and we chose Instabug because of the quality of the SDK, and the level of service in terms of support and documentation. And all of our developers will tell you exactly the same answer."
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"Instabug’s SDK offers a really simple flow for our users. Two steps and they can report and send us feedback and they feel like they’re communicating with us."
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“Now we have all of the information about the device and the network requests we had before the crash—everything to understand why we crashed."
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“We always felt that there was not enough information available, and engineering needed more information to debug the issue. We realized that Instabug could capture the data we needed to move forward.”
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"Instabug is incredibly useful for Kamcord to communicate bugs and issues directly to the engineering teams. Because Instabug is so easy to use, we report issues that we wouldn't otherwise go through the hassle of reporting. This results in a higher quality product."
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"A big problem Instabug solved was our communication with clients. We'd get a lot of feedback but it was just a big list of unorganized and random screenshots. It was a hassle trying to figure out what the problems were and get relevant information like device and OS."
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"Customers love our product, and they show their love with a 4.8/5.0 rating for SyncUP KIDS in the app store. We really appreciate Instabug which provides a mechanism to build a communication channel with our customers and is an active ear for our customers' feedback."