"As soon as we integrated the SDK and saw our first bug report we knew that we’d made the right choice. It was just so easy and seamless! Now we have instant feedback from our users, which is greatly accelerating product development."
"The easy shake-for-feedback has meant that all our dogfooders feel comfortable filing bugs. And best of all with screenshots, annotations, and descriptions the bug reports that we're getting are consistently high quality and actionable."
“We always felt that there was not enough information available, and engineering needed more information to debug the issue. We realized that Instabug could capture the data we needed to move forward.”
"Instabug allows us to get feedback from our beta testers and improve the quality of our application in a simple and easy way."
"Customers love our product, and they show their love with a 4.8/5.0 rating for SyncUP KIDS in the app store. We really appreciate Instabug which provides a mechanism to build a communication channel with our customers and is an active ear for our customers' feedback."
"We noticed that our app had a bug and 80% of complaints went to Instabug instead of an appstore review! Instabug solved that problem with a single line of code."
“There wasn’t another mobile-focused product out there that checked every single wishlist item like Instabug did.”
"For us, Instabug is essential, we use it to manage support tickets by having our members there to collaborate on fixing bugs."
"We compared Instabug with competitors and we chose Instabug because of the quality of the SDK, and the level of service in terms of support and documentation. And all of our developers will tell you exactly the same answer."
"The users love shaking the device to send in feedback! Not to mention the ‘user steps’ tracking that gives the developers a great idea of what the user did to run into a bug."
“The impact is in working together across those different teams, making sure there's a follow up, and if things go bad that we have immediate action where needed."
“With Instabug, we see right away if something is wrong on any platform after a release and how many tickets are raised on any issue so our development team can act quickly.”
"Instabug is really valuable for support as it allows end users to immediately and simply send reports and feedback and it provides us with contextual information that the users could never provide."
"Instabug is incredibly useful for Kamcord to communicate bugs and issues directly to the engineering teams. Because Instabug is so easy to use, we report issues that we wouldn't otherwise go through the hassle of reporting. This results in a higher quality product."
"Instabug not only gave us the ability to obtain accurate data about the health of the apps in the wild, it gave us the ability to address issues quickly and proactively."