32 Instabug Testimonials

“Now we have all of the information about the device and the network requests we had before the crash—everything to understand why we crashed."

"A big problem Instabug solved was our communication with clients. We'd get a lot of feedback but it was just a big list of unorganized and random screenshots. It was a hassle trying to figure out what the problems were and get relevant information like device and OS."

“With Instabug, we see right away if something is wrong on any platform after a release and how many tickets are raised on any issue so our development team can act quickly.”

"Instabug not only gave us the ability to obtain accurate data about the health of the apps in the wild, it gave us the ability to address issues quickly and proactively."

"Listening to feedback from users, making sure you’re building an app that works and that is high quality is critical and crucial to finding product-market fit. You need that communication channel with users from day one."

"The users love shaking the device to send in feedback! Not to mention the ‘user steps’ tracking that gives the developers a great idea of what the user did to run into a bug."

“We always felt that there was not enough information available, and engineering needed more information to debug the issue. We realized that Instabug could capture the data we needed to move forward.”

"Instabug has made it easier for Envoy’s customers to report problems."

"Instabug’s SDK offers a really simple flow for our users. Two steps and they can report and send us feedback and they feel like they’re communicating with us."

"Of all the options on the market, Instabug seems to best combine everything we expected from a bug reporting tool. If we had to choose one thing we couldn’t live without though, it would be Instabug logs. Sometimes we just send ourselves bug reports even during development because it’s just easier that way."

"With Instabug, we’re able to catch issues quicker and prevent them from going live. There’s a lot of value there."

"Instabug’s messaging ability has enabled us to quickly close the loop with testers and keep them engaged as vital members of our testing team. It makes it easy for anyone to start sending feedback and reporting bugs. we can’t see us continuing to develop our app without it."

"We compared Instabug with competitors and we chose Instabug because of the quality of the SDK, and the level of service in terms of support and documentation. And all of our developers will tell you exactly the same answer."

"The integration has helped a lot as bug reporting is such a complex, time-consuming process. Instabug made it very simple by attaching images, explaining issues easily, and getting contextual data right inside GitHub where we handle our all of our projects and development."

"The Instabug integration provides excellent insights to the QA team and the ability to handle and control the bug reports and feedback to understand how our app is doing."