32 Instabug Testimonials

Industry
Company Size
15 per page
  • 15
Reset
  • "Instabug has allowed us to really connect to our store colleagues. We have given them an easy and simple method to provide feedback to our support teams. It helped us diagnose, triage, and solve problems affecting our stores easier and faster. Our colleagues love it!"

  • “Now we have all of the information about the device and the network requests we had before the crash—everything to understand why we crashed."

  • "Instabug is really valuable for support as it allows end users to immediately and simply send reports and feedback and it provides us with contextual information that the users could never provide."

  • "Instabug is one of the SDKs that we install from the get-go. What we mainly use it for is the feedback loop feature — being able to have an easy way for any person on the team or any stakeholder, anybody that’s testing it, to easily report bugs, feedback, whatever …

  • "What we like most about Instabug is that it turns everyone at Scribd into a QA expert. Anyone can quickly submit functional or UI bugs, while device/user data is automatically captured. Instabug is a must have for any company which prides itself in quality apps!"

  • "Instabug has helped us better understand our users' feedback and opened a communication channel with our users to accommodate features and functionally they're looking for more effectively."

  • "We compared Instabug with competitors and we chose Instabug because of the quality of the SDK, and the level of service in terms of support and documentation. And all of our developers will tell you exactly the same answer."

  • "For us, Instabug is essential, we use it to manage support tickets by having our members there to collaborate on fixing bugs."

  • "The users love shaking the device to send in feedback! Not to mention the ‘user steps’ tracking that gives the developers a great idea of what the user did to run into a bug."

  • "Instabug not only gave us the ability to obtain accurate data about the health of the apps in the wild, it gave us the ability to address issues quickly and proactively."

  • "The easy shake-for-feedback has meant that all our dogfooders feel comfortable filing bugs. And best of all with screenshots, annotations, and descriptions the bug reports that we're getting are consistently high quality and actionable."

  • "Instabug worked flawlessly after integrating it, and even better after linking it with JIRA. This turned out to be great for us as we can now rely on our own team as we grow instead of relying on a 3rd party testing team."

  • "Instabug’s messaging ability has enabled us to quickly close the loop with testers and keep them engaged as vital members of our testing team. It makes it easy for anyone to start sending feedback and reporting bugs. we can’t see us continuing to develop our app without it."

  • "Listening to feedback from users, making sure you’re building an app that works and that is high quality is critical and crucial to finding product-market fit. You need that communication channel with users from day one."

  • "Instabug has made it easier for Envoy’s customers to report problems."