32 Instabug Testimonials

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  • “There wasn’t another mobile-focused product out there that checked every single wishlist item like Instabug did.”

  • "Instabug’s SDK offers a really simple flow for our users. Two steps and they can report and send us feedback and they feel like they’re communicating with us."

  • "We noticed that our app had a bug and 80% of complaints went to Instabug instead of an appstore review! Instabug solved that problem with a single line of code."

  • "Customers love our product, and they show their love with a 4.8/5.0 rating for SyncUP KIDS in the app store. We really appreciate Instabug which provides a mechanism to build a communication channel with our customers and is an active ear for our customers' feedback."

  • "Of all the options on the market, Instabug seems to best combine everything we expected from a bug reporting tool. If we had to choose one thing we couldn’t live without though, it would be Instabug logs. Sometimes we just send ourselves bug reports even during development because it’s just …

  • “The impact is in working together across those different teams, making sure there's a follow up, and if things go bad that we have immediate action where needed."

  • “With Instabug, we see right away if something is wrong on any platform after a release and how many tickets are raised on any issue so our development team can act quickly.”

  • "Instabug has made it easier for Envoy’s customers to report problems."

  • "We compared Instabug with competitors and we chose Instabug because of the quality of the SDK, and the level of service in terms of support and documentation. And all of our developers will tell you exactly the same answer."

  • "The users love shaking the device to send in feedback! Not to mention the ‘user steps’ tracking that gives the developers a great idea of what the user did to run into a bug."

  • "Listening to feedback from users, making sure you’re building an app that works and that is high quality is critical and crucial to finding product-market fit. You need that communication channel with users from day one."

  • "Instabug not only gave us the ability to obtain accurate data about the health of the apps in the wild, it gave us the ability to address issues quickly and proactively."

  • "The easy shake-for-feedback has meant that all our dogfooders feel comfortable filing bugs. And best of all with screenshots, annotations, and descriptions the bug reports that we're getting are consistently high quality and actionable."

  • “Now we have all of the information about the device and the network requests we had before the crash—everything to understand why we crashed."

  • "Instabug is really valuable for support as it allows end users to immediately and simply send reports and feedback and it provides us with contextual information that the users could never provide."