32 Instabug Testimonials

"Listening to feedback from users, making sure you’re building an app that works and that is high quality is critical and crucial to finding product-market fit. You need that communication channel with users from day one."

"A big problem Instabug solved was our communication with clients. We'd get a lot of feedback but it was just a big list of unorganized and random screenshots. It was a hassle trying to figure out what the problems were and get relevant information like device and OS."

"We noticed that our app had a bug and 80% of complaints went to Instabug instead of an appstore review! Instabug solved that problem with a single line of code."

"The users love shaking the device to send in feedback! Not to mention the ‘user steps’ tracking that gives the developers a great idea of what the user did to run into a bug."

"Instabug allows us to get feedback from our beta testers and improve the quality of our application in a simple and easy way."

“The impact is in working together across those different teams, making sure there's a follow up, and if things go bad that we have immediate action where needed."

“With Instabug, we see right away if something is wrong on any platform after a release and how many tickets are raised on any issue so our development team can act quickly.”

"With Instabug, we’re able to catch issues quicker and prevent them from going live. There’s a lot of value there."

"Instabug has helped us better understand our users' feedback and opened a communication channel with our users to accommodate features and functionally they're looking for more effectively."

“We always felt that there was not enough information available, and engineering needed more information to debug the issue. We realized that Instabug could capture the data we needed to move forward.”

"For us, Instabug is essential, we use it to manage support tickets by having our members there to collaborate on fixing bugs."

"Instabug’s messaging ability has enabled us to quickly close the loop with testers and keep them engaged as vital members of our testing team. It makes it easy for anyone to start sending feedback and reporting bugs. we can’t see us continuing to develop our app without it."

"Instabug is really valuable for support as it allows end users to immediately and simply send reports and feedback and it provides us with contextual information that the users could never provide."

"The easy shake-for-feedback has meant that all our dogfooders feel comfortable filing bugs. And best of all with screenshots, annotations, and descriptions the bug reports that we're getting are consistently high quality and actionable."

"Instabug’s SDK offers a really simple flow for our users. Two steps and they can report and send us feedback and they feel like they’re communicating with us."