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“The impact is in working together across those different teams, making sure there's a follow up, and if things go bad that we have immediate action where needed."
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"Listening to feedback from users, making sure you’re building an app that works and that is high quality is critical and crucial to finding product-market fit. You need that communication channel with users from day one."
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"The easy shake-for-feedback has meant that all our dogfooders feel comfortable filing bugs. And best of all with screenshots, annotations, and descriptions the bug reports that we're getting are consistently high quality and actionable."
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"Instabug has helped us better understand our users' feedback and opened a communication channel with our users to accommodate features and functionally they're looking for more effectively."
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“We believe in democratizing artificial intelligence. It needs to be something that everyone can use to its best capacity, and to their advantage."
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"Instabug has made it easier for Envoy’s customers to report problems."
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"Instabug worked flawlessly after integrating it, and even better after linking it with JIRA. This turned out to be great for us as we can now rely on our own team as we grow instead of relying on a 3rd party testing team."
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“Now we have all of the information about the device and the network requests we had before the crash—everything to understand why we crashed."
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"For us, Instabug is essential, we use it to manage support tickets by having our members there to collaborate on fixing bugs."
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"Customers love our product, and they show their love with a 4.8/5.0 rating for SyncUP KIDS in the app store. We really appreciate Instabug which provides a mechanism to build a communication channel with our customers and is an active ear for our customers' feedback."
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"The users love shaking the device to send in feedback! Not to mention the ‘user steps’ tracking that gives the developers a great idea of what the user did to run into a bug."
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“We always felt that there was not enough information available, and engineering needed more information to debug the issue. We realized that Instabug could capture the data we needed to move forward.”
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“With Instabug, we see right away if something is wrong on any platform after a release and how many tickets are raised on any issue so our development team can act quickly.”
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"Instabug is one of the SDKs that we install from the get-go. What we mainly use it for is the feedback loop feature — being able to have an easy way for any person on the team or any stakeholder, anybody that’s testing it, to easily report bugs, feedback, whatever …
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"With Instabug, we’re able to catch issues quicker and prevent them from going live. There’s a lot of value there."