32 Instabug Testimonials

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  • "Instabug has allowed us to really connect to our store colleagues. We have given them an easy and simple method to provide feedback to our support teams. It helped us diagnose, triage, and solve problems affecting our stores easier and faster. Our colleagues love it!"

  • “The impact is in working together across those different teams, making sure there's a follow up, and if things go bad that we have immediate action where needed."

  • “There wasn’t another mobile-focused product out there that checked every single wishlist item like Instabug did.”

  • "Customers love our product, and they show their love with a 4.8/5.0 rating for SyncUP KIDS in the app store. We really appreciate Instabug which provides a mechanism to build a communication channel with our customers and is an active ear for our customers' feedback."

  • "The easy shake-for-feedback has meant that all our dogfooders feel comfortable filing bugs. And best of all with screenshots, annotations, and descriptions the bug reports that we're getting are consistently high quality and actionable."

  • "A big problem Instabug solved was our communication with clients. We'd get a lot of feedback but it was just a big list of unorganized and random screenshots. It was a hassle trying to figure out what the problems were and get relevant information like device and OS."

  • "Instabug’s SDK offers a really simple flow for our users. Two steps and they can report and send us feedback and they feel like they’re communicating with us."

  • "Of all the options on the market, Instabug seems to best combine everything we expected from a bug reporting tool. If we had to choose one thing we couldn’t live without though, it would be Instabug logs. Sometimes we just send ourselves bug reports even during development because it’s just …

  • “Now we have all of the information about the device and the network requests we had before the crash—everything to understand why we crashed."

  • "For us, Instabug is essential, we use it to manage support tickets by having our members there to collaborate on fixing bugs."

  • "Instabug worked flawlessly after integrating it, and even better after linking it with JIRA. This turned out to be great for us as we can now rely on our own team as we grow instead of relying on a 3rd party testing team."

  • "We noticed that our app had a bug and 80% of complaints went to Instabug instead of an appstore review! Instabug solved that problem with a single line of code."

  • "We compared Instabug with competitors and we chose Instabug because of the quality of the SDK, and the level of service in terms of support and documentation. And all of our developers will tell you exactly the same answer."

  • "What we like most about Instabug is that it turns everyone at Scribd into a QA expert. Anyone can quickly submit functional or UI bugs, while device/user data is automatically captured. Instabug is a must have for any company which prides itself in quality apps!"

  • "Instabug is really valuable for support as it allows end users to immediately and simply send reports and feedback and it provides us with contextual information that the users could never provide."