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"Instabug not only gave us the ability to obtain accurate data about the health of the apps in the wild, it gave us the ability to address issues quickly and proactively."
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"Instabug has allowed us to really connect to our store colleagues. We have given them an easy and simple method to provide feedback to our support teams. It helped us diagnose, triage, and solve problems affecting our stores easier and faster. Our colleagues love it!"
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"For us, Instabug is essential, we use it to manage support tickets by having our members there to collaborate on fixing bugs."
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"A big problem Instabug solved was our communication with clients. We'd get a lot of feedback but it was just a big list of unorganized and random screenshots. It was a hassle trying to figure out what the problems were and get relevant information like device and OS."
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“There wasn’t another mobile-focused product out there that checked every single wishlist item like Instabug did.”
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"The users love shaking the device to send in feedback! Not to mention the ‘user steps’ tracking that gives the developers a great idea of what the user did to run into a bug."
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“The impact is in working together across those different teams, making sure there's a follow up, and if things go bad that we have immediate action where needed."
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“With Instabug, we see right away if something is wrong on any platform after a release and how many tickets are raised on any issue so our development team can act quickly.”
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"The integration has helped a lot as bug reporting is such a complex, time-consuming process. Instabug made it very simple by attaching images, explaining issues easily, and getting contextual data right inside GitHub where we handle our all of our projects and development."
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"The Instabug integration provides excellent insights to the QA team and the ability to handle and control the bug reports and feedback to understand how our app is doing."
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"We compared Instabug with competitors and we chose Instabug because of the quality of the SDK, and the level of service in terms of support and documentation. And all of our developers will tell you exactly the same answer."
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"Instabug is incredibly useful for Kamcord to communicate bugs and issues directly to the engineering teams. Because Instabug is so easy to use, we report issues that we wouldn't otherwise go through the hassle of reporting. This results in a higher quality product."
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"Customers love our product, and they show their love with a 4.8/5.0 rating for SyncUP KIDS in the app store. We really appreciate Instabug which provides a mechanism to build a communication channel with our customers and is an active ear for our customers' feedback."
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"Instabug’s messaging ability has enabled us to quickly close the loop with testers and keep them engaged as vital members of our testing team. It makes it easy for anyone to start sending feedback and reporting bugs. we can’t see us continuing to develop our app without it."
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"Listening to feedback from users, making sure you’re building an app that works and that is high quality is critical and crucial to finding product-market fit. You need that communication channel with users from day one."