32 Instabug Testimonials

"We noticed that our app had a bug and 80% of complaints went to Instabug instead of an appstore review! Instabug solved that problem with a single line of code."

"The integration has helped a lot as bug reporting is such a complex, time-consuming process. Instabug made it very simple by attaching images, explaining issues easily, and getting contextual data right inside GitHub where we handle our all of our projects and development."

“There wasn’t another mobile-focused product out there that checked every single wishlist item like Instabug did.”

“Now we have all of the information about the device and the network requests we had before the crash—everything to understand why we crashed."

"Instabug allows us to get feedback from our beta testers and improve the quality of our application in a simple and easy way."

“We always felt that there was not enough information available, and engineering needed more information to debug the issue. We realized that Instabug could capture the data we needed to move forward.”

"Instabug has allowed us to really connect to our store colleagues. We have given them an easy and simple method to provide feedback to our support teams. It helped us diagnose, triage, and solve problems affecting our stores easier and faster. Our colleagues love it!"

"As soon as we integrated the SDK and saw our first bug report we knew that we’d made the right choice. It was just so easy and seamless! Now we have instant feedback from our users, which is greatly accelerating product development."

"Listening to feedback from users, making sure you’re building an app that works and that is high quality is critical and crucial to finding product-market fit. You need that communication channel with users from day one."

"Instabug is really valuable for support as it allows end users to immediately and simply send reports and feedback and it provides us with contextual information that the users could never provide."

"Instabug is one of the SDKs that we install from the get-go. What we mainly use it for is the feedback loop feature — being able to have an easy way for any person on the team or any stakeholder, anybody that’s testing it, to easily report bugs, feedback, whatever they want to do, and draw on the screen and send a note."

"Instabug worked flawlessly after integrating it, and even better after linking it with JIRA. This turned out to be great for us as we can now rely on our own team as we grow instead of relying on a 3rd party testing team."

"A big problem Instabug solved was our communication with clients. We'd get a lot of feedback but it was just a big list of unorganized and random screenshots. It was a hassle trying to figure out what the problems were and get relevant information like device and OS."

“The impact is in working together across those different teams, making sure there's a follow up, and if things go bad that we have immediate action where needed."

“With Instabug, we see right away if something is wrong on any platform after a release and how many tickets are raised on any issue so our development team can act quickly.”