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InsightAtlast has helped utilities save money and increase productivity through field force automation since 1999. Their SOSMobile suite of software provides intelligent scheduling, mobile dispatch and real-time updates to and from the field, affordably automating a utility's entire mobile workforce. As integration experts, SOSMobile is designed to capture and update orders/data from multiple sources, including its own database. Field operations is presented just the information needed to complete work using most any mobile device. And the office has the tools to effectivley manage field resources.
“Customer service is a top priority at NW Natural. SOSMobile allows us to maintain a high level of customer satisfaction in the area of field service. It provides the functionality …
“When it comes to technology, there are a lot of moving parts at a utility of Midwest Energy’s size. SOSMobile is one piece of our technology puzzle that runs consistently …
"Increased efficiency since implementing SOSMobile is reflected in our bottom line. Field personnel quickly accepted the new technology and the support provided by InsightAtlast is unsurpassed."
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