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InsightAtlast has helped utilities save money and increase productivity through field force automation since 1999. Their SOSMobile suite of software provides intelligent scheduling, mobile dispatch and real-time updates to and from the field, affordably automating a utility's entire mobile workforce. As integration experts, SOSMobile is designed to capture and update orders/data from multiple sources, including its own database. Field operations is presented just the information needed to complete work using most any mobile device. And the office has the tools to effectivley manage field resources.
“Customer service is a top priority at NW Natural. SOSMobile allows us to maintain a high level of customer satisfaction in the area of field service. It provides the functionality …
"SOSMobile has provided a real-time view of service requests, and the ability to ensure our customers receive timely service. Without it, we would revert back to failures in service and …
“SOSMobile allowed us to automate many of the tasks we’d been tracking manually. And it gave our work crews access to inventory files and other information in the field. It …
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