Infomill processes complex content and then deploys it as mobile software to service teams. Their AnswersAnywhere Knowledge-as-a-Service is a unique combination of people, process and technology that gives service teams the edge in sectors such as manufacturing, medical, aerospace and defense, and materials handling. With over 50,000 users worldwide, AnswersAnywhere allows service companies to be more accurate, efficient and deliver first class customer service while on site.
“This integration enables Aeromark to provide a more powerful solution to some of the biggest challenges to field service operations – getting the right parts, to the right place, in the optimum time. We are now even able to forecast delivery times for the more obscure non- stock items and optimise dynamically whether the engineer should collect or order for delivery based on daily workload and travel times."
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