92 inriver Testimonials

"Our focus over the last three to four years has been gathering and structuring in-depth data and digitalizing our product catalog. This required the creation of a whole new team. We need to manage different types of products, materials, and information efficiently."

“The most important aspect of PIM implementation is the change management and understanding its implications on people, processes, and governance. Let the people and process design the technology; don’t let the technology dictate your approach.”

"We realized that the time we spend on creating or updating a product in our channels is simply too long since we have to look for information in various systems and sources and update the information separately for each channel. We needed a solution that would be the single source for all product information for all channels, but at the same time integrate easily with other systems while still maintaining a flexible data model. After researching the market, we concluded that inRiver PIM was the right solution for us. We are expecting to achieve a smoother and more efficient flow in our work, making the handling of product information both faster and easier for our product managers and getting our products published and updated much faster in all our channels. We are right now stabilizing the new system landscape, testing everything and migrating all the data and information, and are aiming to go live with PIM and the new system landscape in August 2016."

"We were manually creating each SKU in our previous databases because we didn’t have any connection with any ERP. And PIM has allowed us to reduce manual maintenance by connecting with the different ERPs that we have in the company."

"For years, PIM was the thing that got in the way of product launches and updates. Now it’s a critical tool that streamlines our normal processes and allows us to focus on improvements."

"At Horze, we use the inriver PIM in a unique way. It is the focal point for managing all product information across the company. Instead of starting with the ERP system to create the basic information, we directly use inriver as our main source – from start to finish in the entire product data management process."

"It was horrible. The worst experience is that they would come in the next day, and entire categories would be missing from the tool. Nobody would know what happened. And because it was a custom, in-house tool, nobody knew how to fix the problem, so we just struggled along."

“The flexibility and ease of use of the inriver PIM have been game-changers for us. It has allowed us to harmonize our product information and improve efficiency across all departments.”

“Working with inriver is a huge step towards controlling our own data while creating new customer journeys.”

“Inriver was quick to capitalize on emerging technology to help us overcome a significant challenge. Inriver Inspire now automates many repetitive tasks, letting us allocate our in-house resources more effectively.”

“Customers and partners are happy with the speed and quality of the data now flowing through PIM onto our website.”

“A PIM system that met our immediate needs and allowed for ongoing development was crucial. We wanted a system that addressed the needs of local merchandisers, the global team, and myself. We found that with inriver.”

“We successfully streamlined operations while keeping our ambitious e-commerce strategy and KPIs on track. The SAIL team embraced the challenge of redistributing responsibilities and improving processes. Now, we are more efficient than ever, achieving better results with a leaner team."

“The MACH Alliance gives you the freedom to pick the best of breed and then hook it up together so that you can really deliver a world-class experience to customers.”

“Whether we’re growing our business into new products, new brands, new categories, new regions of the world, or new languages, Werner is constantly evolving. And so is inriver. Together, we’re able to secure a better product management solution.”