"The reason we needed a PIM strategy is that we have an always-on approach to our website and our channels, meaning that we need to be able to distribute the same product information across our e-commerce [marketplaces], our websites, and all our other channels."

"One of our success factors is that the team working with inRiver PIM is small. Only two or three people work regularly with the system and another five people have editor permissions with the database."

”Just having a PIM system has improved our brand and increased sales, as we have a single source of product information. But that’s not enough - we are right now in the process of extending the use of PIM, because want to create a really great omnichannel customer experience with …

"At Horze, we use the inriver PIM in a unique way. It is the focal point for managing all product information across the company. Instead of starting with the ERP system to create the basic information, we directly use inriver as our main source – from start to finish in …

"Our focus over the last three to four years has been gathering and structuring in-depth data and digitalizing our product catalog. This required the creation of a whole new team. We need to manage different types of products, materials, and information efficiently."

"It was horrible. The worst experience is that they would come in the next day, and entire categories would be missing from the tool. Nobody would know what happened. And because it was a custom, in-house tool, nobody knew how to fix the problem, so we just struggled along."

“The flexibility and ease of use of the inriver PIM have been game-changers for us. It has allowed us to harmonize our product information and improve efficiency across all departments.”

“Working with inriver is a huge step towards controlling our own data while creating new customer journeys.”

“Inriver was quick to capitalize on emerging technology to help us overcome a significant challenge. Inriver Inspire now automates many repetitive tasks, letting us allocate our in-house resources more effectively.”

“Customers and partners are happy with the speed and quality of the data now flowing through PIM onto our website.”

“A PIM system that met our immediate needs and allowed for ongoing development was crucial. We wanted a system that addressed the needs of local merchandisers, the global team, and myself. We found that with inriver.”

“We successfully streamlined operations while keeping our ambitious e-commerce strategy and KPIs on track. The SAIL team embraced the challenge of redistributing responsibilities and improving processes. Now, we are more efficient than ever, achieving better results with a leaner team."

“The MACH Alliance gives you the freedom to pick the best of breed and then hook it up together so that you can really deliver a world-class experience to customers.”

“Whether we’re growing our business into new products, new brands, new categories, new regions of the world, or new languages, Werner is constantly evolving. And so is inriver. Together, we’re able to secure a better product management solution.”

“The most important aspect of PIM implementation is the change management and understanding its implications on people, processes, and governance. Let the people and process design the technology; don’t let the technology dictate your approach.”