"We had to think about more impactful, more up-to-date, more contemporary ways that would encourage our employees to grow their skills and meet our future needs."

“We are starting to see careers a climbing walls, instead of vertical ladders, that enable employee agency while strengthening skills within the company.”

"We wanted our employees to be empowered to collaborate and drive their own skills and careers, to prepare them for the world both within and also beyond HSBC, developing confidence, curiosity, and competency."

"First and foremost, anyone using a talent marketplace will be immediately able to discover hidden talent --candidates and skills they didn't know existed. And they'll be able to experience how diverse, valuable, and capable these discovered candidates are."

"COVID has opened up a whole different way to look at our workforce, our workplace, how we engage, and how we collaborate. COVID is telling us that there is a way to really exponentially change engagement."

“The benefit of the talent marketplace has been the fact that opportunities are more democratized. People are able to put their hands up for opportunities that before they just wouldn't have seen.”

"The NPS we track through the system is at 60, which is really an all-time high, and the employees really love it."

"From a people strategy perspective, we asked ‘how do we maximize everyone’s potential?’ And that’s where the concept of the talent marketplace fits in very beautifully."

"The Talent Marketplace is an opportunity to evolve talent practices. It helps us break bureaucracy and silos. It makes the process of applying for career experiences, more democratic, more self-service, and more agile."

"There are platforms that are very capable, but the user experience is not where it needs to be. That really affects adoption. Gloat really came out ahead being consumer-grade for our employees and managers?"

"The internal talent marketplace can deliver a broad range of benefits across talent acquisition, mobility, and management, transforming the workforce and improving organizational agility. It can enhance workforce performance and productivity, facilitate creation of more nimble teams, and improve workforce capabilities.”

"The leader in the market is Gloat. Gloat helps people find the best possible work for the skills they have and the skills they want.”

"We've been early adopters of various softwares, hardwares, and cloud platforms for awhile. But we had never really invested in anything which would digitally self-enable our people, and that was the very concept at the heart of our approach to careers."

"With Unlocked [powered by Gloat], we can collaborate across regions, uncover new ideas, and challenge assumptions. [Gloat] is allowing us to open up the boundaries of our teams and expand our talent reach–to ultimately grow and develop with each other."

"Our employees take ownership of their careers, and our business creates value and drives innovation for our customers."