Infermedica

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Read 19 Infermedica reviews and testimonials from customers, explore 20 case studies and customer success stories, and watch 2 customer videos to see why companies chose Infermedica as their

Infermedica is a leading digital health company, specializing in AI-powered solutions for early symptoms assessment, digital triage and care navigation. Through its technology healthcare organizations can introduce solutions for symptoms checking, patient intake, follow-up, call center support and more. Infermedica’s Medical Guidance Platform is a Class IIb Medical Device under the MDR in the European Union, and is developed with the highest standards of quality and data protection, compliant with ISO, HIPAA, GDPR, SOC2.

Infermedica has been adeptly interweaving cutting edge technologies, including AI, LLMs, and NLP, with the proven Medical Knowledge and Inference Engine that lies in the core of its technologies. Those technologies can be accessed through various touchpoints, including web, mobile, call centers, voice agents and chat bots. Infermedica’s solutions achieve 94% of accuracy.

Infermedica is continuously working on the development of engaging and empathetic solutions, such as agentic AI, that bring medical benefits with full transparency of the underlying medical reasoning and data processing.

Infermedica is used by over 100 healthcare organizations in over 30 countries, including leaders like Allianz Partners, Médis, Microsoft, Teladoc Health, and Sana Kliniken. It is available over 20 languages, and has completed more than 23 million successful health checks to date.

Infermedica also provides Symptomate, a symptom checker free for individuals wishing to better understand their symptoms.

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  • 19 Testimonials View
  • 20 Case Studies View
  • 2 Customer Videos View
Customer Rating Review Score based on 1121 reference ratings
4.8/5.0 (1121)
  • 2024 Top Rated Software Award

19Testimonials

  • “We see the quality feedback and the responses from our end-users who are patients. That's the most satisfying thing of all."

    Rafael López Founder

  • “With the Symptom Checker, we have the opportunity to interact directly with potential patients, respond to their needs and provide them with appropriate recommendations."

    Michael Rosenstock Head of Sana Digital

  • "We chose to work with Infermedica because they bring a truly intelligent layer of clinically validated health technology to the Microsoft Healthcare Bot Service, empowering our customers to build smarter …

    Adam Walker Former Program Manager
18 more testimonials currently locked

20 Case Studies

  • International Medical Center, a hospital's symptom checker as a gateway for new …

  • Providing a 97% accurate symptom check to people with no healthcare access

  • Reducing unnecessary urgent care visits with improved AI-powered Call Center Triage solution

    Henrique Figueiredo Innovation Project Manager
19 more case studies currently locked

2 Customer Videos

  • knok - Customer Success Story (José Bastos - CEO and Co-Founder)
    Play Video
    José Bastos CEO and Co-Founder
  • Talkie.ai - Customer Success Story (Wojciech Przechodzen - Chief Technology Officer)
    Play Video
    Wojciech Przechodzen Chief Technology Officer
1 more videos currently locked

Additional Infermedica Information & Resources

Read Infermedica Reviews, Testimonials & Customer References from 19 real Infermedica customers.

Browse Infermedica Case Studies, Customer Success Stories, & Customer References from 20 businesses that use Infermedica.

Watch Infermedica Customer Videos to learn why 2 businesses chose Infermedica.

Explore answers to frequently asked questions about Infermedica.

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