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Infermedica

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Read 19 Infermedica reviews and testimonials from customers, explore 20 case studies and customer success stories, and watch 2 customer videos to see why companies chose Infermedica as their Healthcare Member Navigation Software

Infermedica is a leading digital health company, specializing in AI-powered solutions for early symptoms assessment, digital triage and care navigation. Through its technology healthcare organizations can introduce solutions for symptoms checking, patient intake, follow-up, call center support and more. Infermedica’s Medical Guidance Platform is a Class IIb Medical Device under the MDR in the European Union, and is developed with the highest standards of quality and data protection, compliant with ISO, HIPAA, GDPR, SOC2.

Infermedica has been adeptly interweaving cutting edge technologies, including AI, LLMs, and NLP, with the proven Medical Knowledge and Inference Engine that lies in the core of its technologies. Those technologies can be accessed through various touchpoints, including web, mobile, call centers, voice agents and chat bots. Infermedica’s solutions achieve 94% of accuracy.

Infermedica is continuously working on the development of engaging and empathetic solutions, such as agentic AI, that bring medical benefits with full transparency of the underlying medical reasoning and data processing.

Infermedica is used by over 100 healthcare organizations in over 30 countries, including leaders like Allianz Partners, Médis, Microsoft, Teladoc Health, and Sana Kliniken. It is available over 20 languages, and has completed more than 23 million successful health checks to date.

Infermedica also provides Symptomate, a symptom checker free for individuals wishing to better understand their symptoms.

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  • 19 Testimonials View
  • 20 Case Studies View
  • 2 Customer Videos View
Customer Rating Review Score based on 1235 reference ratings
4.8/5.0 (1235)

19Testimonials

  • “With the Symptom Checker, we have the opportunity to interact directly with potential patients, respond to their needs and provide them with appropriate recommendations."

  • “The AI-powered accuracy of both solutions allows healthcare providers to significantly increase the capacity of their contact centers to triage callers with automation, freeing up time for human agent specialists …

  • "One of the main advantages, compared to the previous solution, is that the Infermedica platform is dynamic. This means the system has a clinical update every 3 months, which makes …

18 more testimonials currently locked

20 Case Studies

  • IMC fuels self-care recommendations with Infermedica

  • International Medical Center, a hospital's symptom checker as a gateway for new …

  • COVID-19 Risk Assessment 3 weeks from conception to launch

19 more case studies currently locked

2 Customer Videos

  • Talkie.ai - Customer Success Story (Wojciech Przechodzen - Chief Technology Officer)
  • knok - Customer Success Story (José Bastos - CEO and Co-Founder)
1 more videos currently locked

Additional Infermedica Information & Resources

Read Infermedica Reviews, Testimonials & Customer References from 19 real Infermedica customers.

Browse Infermedica Case Studies, Customer Success Stories, & Customer References from 20 businesses that use Infermedica.

Watch Infermedica Customer Videos to learn why 2 businesses chose Infermedica.