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Infermedica

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Read 19 Infermedica reviews and testimonials from customers, explore 20 case studies and customer success stories, and watch 2 customer videos to see why companies chose Infermedica as their Healthcare Member Navigation Software

Infermedica is a leading digital health company, specializing in AI-powered solutions for early symptoms assessment, digital triage and care navigation. Through its technology healthcare organizations can introduce solutions for symptoms checking, patient intake, follow-up, call center support and more. Infermedica’s Medical Guidance Platform is a Class IIb Medical Device under the MDR in the European Union, and is developed with the highest standards of quality and data protection, compliant with ISO, HIPAA, GDPR, SOC2.

Infermedica has been adeptly interweaving cutting edge technologies, including AI, LLMs, and NLP, with the proven Medical Knowledge and Inference Engine that lies in the core of its technologies. Those technologies can be accessed through various touchpoints, including web, mobile, call centers, voice agents and chat bots. Infermedica’s solutions achieve 94% of accuracy.

Infermedica is continuously working on the development of engaging and empathetic solutions, such as agentic AI, that bring medical benefits with full transparency of the underlying medical reasoning and data processing.

Infermedica is used by over 100 healthcare organizations in over 30 countries, including leaders like Allianz Partners, Médis, Microsoft, Teladoc Health, and Sana Kliniken. It is available over 20 languages, and has completed more than 23 million successful health checks to date.

Infermedica also provides Symptomate, a symptom checker free for individuals wishing to better understand their symptoms.

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  • 19 Testimonials View
  • 20 Case Studies View
  • 2 Customer Videos View
Customer Rating Review Score based on 1210 reference ratings
4.8/5.0 (1210)

19Testimonials

  • “The AI-powered accuracy of both solutions allows healthcare providers to significantly increase the capacity of their contact centers to triage callers with automation, freeing up time for human agent specialists …

  • “With Infermedica, we ask the right questions and narrow down possibilities based on real-time patient feedback, giving users a more precise idea of what they may be experiencing, This is …

  • "We're honored to partner with the patient-centric team at Solv. Together, we'll be able to create an unmatched patient experience and help Solv quickly get patients to exactly where they …

18 more testimonials currently locked

20 Case Studies

  • Diagnostikare, end-to-end digital health services for enterprises

  • Providing a 97% accurate symptom check to people with no healthcare access

  • Reducing unnecessary urgent care visits with improved AI-powered Call Center Triage solution

19 more case studies currently locked

2 Customer Videos

  • knok - Customer Success Story (José Bastos - CEO and Co-Founder)
  • Talkie.ai - Customer Success Story (Wojciech Przechodzen - Chief Technology Officer)
1 more videos currently locked

Additional Infermedica Information & Resources

Read Infermedica Reviews, Testimonials & Customer References from 19 real Infermedica customers.

Browse Infermedica Case Studies, Customer Success Stories, & Customer References from 20 businesses that use Infermedica.

Watch Infermedica Customer Videos to learn why 2 businesses chose Infermedica.