Infermedica FAQs

    • What types of businesses are Infermedica’s services best suited for?

      healthcare providers, insurers, telemedicine companies, employers, pharma, technology providers, and governments

    • How can Infermedica benefit clients?

      - Providing patients with 24/7 care navigation
      - Connecting patients with variety of resources and services
      - Improving utilization of care at right levels
      - Increased adoption of digital health services
      - Supporting call center nurses and agents
      - Providing new, valuable data to EHR
      - Equipping physicians with up-to-date insights
      - Generating more time for patients who actually visit
      - Access to unique data that drives optimization
      - Easy integration to other systems and multi-agentic solutions
      - Access to certified medical technologies

    • What geographical regions does Infermedica serve?

      Global, with focus on the US, Europe, LATAM markets.

    • What are the most popular or commonly known projects Infermedica has worked on?

      AI-driven symptom checker, patient navigation tools, triage tools for call centers and nurses

    • How/why is Infermedica different than those competitors or most others in their market?

      - Class IIb Medical Device
      - HIPAA and GDPR Compliant
      - 24 language versions
      - 94% of engine accuracy
      - created by physicians
      - full medical transparency
      - AI, LLMs, NLP

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