"Incident.io has enabled us to have a better incident response process. What does that mean? Better service to our clients, which means better NPS. It means better net revenue retention and client satisfaction, which ultimately feeds right down into revenue and our P&L statement. Can't really argue with that."
“They're super great-- I'm surprised at how topical they are. It feels like having an extra IC4 level engineer around to collect and document post-mortem items."
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