“The added AI component is phenomenal and has drastically helped us by providing almost perfect summaries, unifying formats and reducing overhead for our Incident Commanders. Feedback from people involved in Incidents has been great and this feature is very much loved so far.”
“We’ve managed to seamlessly and successfully migrate from PagerDuty to incident.io, working in close partnership with the incident.io team. The feedback from Engineers and across the board has been great - the tool is intuitive, reliable, flexible and has required light touch onboarding for new users.”