"Automation and digitalization of our business allow our certification life cycle to decrease from over 30 days to 24 hours resulting in better customer satisfaction and greater availability of data."
"Implementing iMIS has had a significant impact on our operations. The software solution enabled the APWU to do away with our labor-intensive database system and allow us to deliver measurable results."
"This was the most well run transition project that I've ever gone through. There was a lot of effort that went into the process and what could have potentially been quite problematic was done very, very, very smoothly and with a ridiculously small amount of stress."
"iMIS not only stores all our member data in one place but also enables seamless integration with other platforms. This allows us to tailor communications, offer targeted campaigns, and provide members with a self-service experience that’s streamlined and user-friendly."
"The new iMIS tools let members log their areas of expertise and interests directly into their profiles. This has significantly increased engagement and streamlined how we involve volunteers since it opens up more opportunities for participation."
"Member feedback has been great. They can now go into their profiles to change their contact details and subscriptions by themselves. Before, it was all done manually via phone with SSAAQ staff."