21 IBS Software Testimonials

“IBS have been instrumental in assisting SAA to successfully upgrade iFly Loyalty and migrate its Corporate Loyalty system through their dedication, efficiency and collaborative approach. Having an integrated, flexible, loyalty solution will enable SAA to better service its valued customers."

"The world is experiencing a momentous period of transformation, and the travel industry is no exception. Foreseeing the future based on past experiences has become increasingly challenging. Travel companies must prioritize meeting the diverse needs of travelers. The ability to offer different product options through dynamic packaging with competitive pricing and reservation flexibility has proven to be valued by travelers. We greatly appreciate the tenacious efforts of the IBS Software team, who joined us in facing this significant challenge. Our dynamic packaging solution is continuously expanding its capabilities and aims to evolve into a broader travel platform appealing to a wide range of travelers. Our ongoing partnership with the IBS Software team allows us to continuously innovate as we journey forward together."

“IBS Software has been a critical partner for the development and support of Flyairlink.com and our Enterprise Integration Platforms. We are consistently impressed with their deep knowledge and dedication towards Airlink. Working closely with our team, IBS Software is completely aligned with our strategy and contributes meaningfully to it, consistently delivering innovative and value-added solutions to our business. Airlink and the IBS team have adopted a truly collaborative and agile approach in the development and ongoing enhancement of our platforms. We value the ongoing commitment and continued contribution by IBS Software to our growth path.”

"IBS Software has been an invaluable partner to Sky Assist since 2004, serving as an extended IT wing that consistently delivers exceptional support and expertise. This partnership has enabled us to stay at the forefront of technology and deliver unparalleled service to our customers. One of the standout contributions of the IBS Software team has been its instrumental role in designing and developing the new AutoDR Delivery module. The innovative solution has revolutionized our operations, streamlining processes to improve efficiency. Driven by the expertise and dedication of the IBS Software team, we could implement this module seamlessly, resulting in tangible benefits for our organization and our customers."

"Often times you can't control the business environment you're working in. But in selecting IBS Software for Circus Circus Las Vegas' booking engine, we found a partner who was pivotal in making our quick turnaround a success."

“By choosing IBS Software's iFly Loyalty and its related front-end for the relaunch of our SunExpress loyalty program, we were able to decrease time to market, investment, and mitigate risks significantly.”

"The new staff travel system comes as part of Oman Air's ongoing efforts to enhance the benefits and facilities presented to employees. Self-service and mobile capabilities have significantly improved our employees' travel experience while reducing the workload associated with providing facilities."

"Our partnership with IBS Software has transformed the staff travel experience, simplifying processes to make it far easier for our employees to manage their personal and corporate travel. Navigating the intricacies of constantly updating travel policies represents a major win for the whole airline – from both an employee satisfaction and operational efficiency perspective."

“This successful go-live of iCargo marks the beginning of a brand new chapter in Korean Air Cargo. We are excited about the digital journey at Korean Air Cargo using the innovative capabilities of the iCargo product.”

“We achieved a great implementation, we had to face unexpected deviations, hurdles, COVID, home working, disturbances in the background outside our control during Teams meetings and what not. We also integrated so many applications and interfaces, and we are off to play together using advanced functionalities and piloting new features.”

"With iCargo serving as the core framework of our operations, it will play an essential role in our strategy to streamline and optimize key areas of our business, ensuring efficiency, scalability, and adaptability as we expand. The IBS Software team´s deep expertise and collaborative approach enabled us to forge a strong partnership, unlocking value across several areas of MSC Air Cargo businesses."

“When you're willing to do the things nobody else is willing to do, you get exceptional results. You do things better than anyone because you're willing to do the hard stuff. I thank the whole IBS team that have equipped us with the right tools to lead American Airlines Cargo to scale new heights.”

"A strong supplier relationship strategy and executive sponsorship governance in Shell and IBS helped make this deployment successful. A regular cadence of structured engagements enabled access to the right decision makers in IT and the Business in both companies to ensure we understood the key business drivers and this helped IBS tailor its response culminating into delivery excellence and value beyond contract. This is a testament to the Executive Sponsor role and the relationships we have built. We aspired to deliver a win-win situation both for Shell and IBS."

"There is not a lot out there in terms of alternative tools in my experience that provide end to end process. Some tools excel in parts of the process but for us iLogistics is a holistic tool that covers end-to-end, I would say that is what attracts me the most."

"What I have seen consistently as a benefit to the business is the ability to know who is on our field, especially in risky countries where we operate. The forecast planning for people arriving at the locations, the support for accommodation, logistics, and the risky security situation - these have been the most valuable benefits."