21 IBS Software Testimonials

“We achieved a great implementation, we had to face unexpected deviations, hurdles, COVID, home working, disturbances in the background outside our control during Teams meetings and what not. We also integrated so many applications and interfaces, and we are off to play together using advanced functionalities and piloting new features.”

"A strong supplier relationship strategy and executive sponsorship governance in Shell and IBS helped make this deployment successful. A regular cadence of structured engagements enabled access to the right decision makers in IT and the Business in both companies to ensure we understood the key business drivers and this helped IBS tailor its response culminating into delivery excellence and value beyond contract. This is a testament to the Executive Sponsor role and the relationships we have built. We aspired to deliver a win-win situation both for Shell and IBS."

"With iCargo serving as the core framework of our operations, it will play an essential role in our strategy to streamline and optimize key areas of our business, ensuring efficiency, scalability, and adaptability as we expand. The IBS Software team´s deep expertise and collaborative approach enabled us to forge a strong partnership, unlocking value across several areas of MSC Air Cargo businesses."

“Customer was still using a legacy system which had limited/no support to Star Alliance requirements.Therefore, it was decided that a middleware system that could act as an interface between existing loyalty system and the Star Alliance system can be implemented to counter the challenge.”

"Going live with a full PSS in just three months and a comprehensive loyalty platform in barely four months is nothing less than a feat. I am proud of what we have achieved with IBS Software and the fast growth that followed. We now have the technology to empower our teams to elevate the customer experience, optimize our resources, and grow with our business as we aim to become a five-star airline."

"Often times you can't control the business environment you're working in. But in selecting IBS Software for Circus Circus Las Vegas' booking engine, we found a partner who was pivotal in making our quick turnaround a success."

"The new staff travel system comes as part of Oman Air's ongoing efforts to enhance the benefits and facilities presented to employees. Self-service and mobile capabilities have significantly improved our employees' travel experience while reducing the workload associated with providing facilities."

"Our partnership with IBS Software has transformed the staff travel experience, simplifying processes to make it far easier for our employees to manage their personal and corporate travel. Navigating the intricacies of constantly updating travel policies represents a major win for the whole airline – from both an employee satisfaction and operational efficiency perspective."

"There is not a lot out there in terms of alternative tools in my experience that provide end to end process. Some tools excel in parts of the process but for us iLogistics is a holistic tool that covers end-to-end, I would say that is what attracts me the most."

"What I have seen consistently as a benefit to the business is the ability to know who is on our field, especially in risky countries where we operate. The forecast planning for people arriving at the locations, the support for accommodation, logistics, and the risky security situation - these have been the most valuable benefits."

"The world is experiencing a momentous period of transformation, and the travel industry is no exception. Foreseeing the future based on past experiences has become increasingly challenging. Travel companies must prioritize meeting the diverse needs of travelers. The ability to offer different product options through dynamic packaging with competitive pricing and reservation flexibility has proven to be valued by travelers. We greatly appreciate the tenacious efforts of the IBS Software team, who joined us in facing this significant challenge. Our dynamic packaging solution is continuously expanding its capabilities and aims to evolve into a broader travel platform appealing to a wide range of travelers. Our ongoing partnership with the IBS Software team allows us to continuously innovate as we journey forward together."

"IBS Software has been an invaluable partner to Sky Assist since 2004, serving as an extended IT wing that consistently delivers exceptional support and expertise. This partnership has enabled us to stay at the forefront of technology and deliver unparalleled service to our customers. One of the standout contributions of the IBS Software team has been its instrumental role in designing and developing the new AutoDR Delivery module. The innovative solution has revolutionized our operations, streamlining processes to improve efficiency. Driven by the expertise and dedication of the IBS Software team, we could implement this module seamlessly, resulting in tangible benefits for our organization and our customers."

“This successful go-live of iCargo marks the beginning of a brand new chapter in Korean Air Cargo. We are excited about the digital journey at Korean Air Cargo using the innovative capabilities of the iCargo product.”

“In our challenging multi-provider and multi-scrum agile project, IBS Software took over responsibility for the end-to-end software quality management, including comprehensive load-and performance testing. Project-external auditors recently testified the high maturity level of the test approach and processes. IBS Software strongly contributed to the overall project success, recent major release “eBooking” was widely considered as having been of good quality.”

“The huge step of migration from our UNISYS Crew Management System to the new iFCM solution from IBS was made possible by flawless implementation, and incredible expertise, teamwork and commitment from the entire IBS team! They went beyond their mandate to ensure that such a complex project could be managed successfully within the specified time and budget."