2978 IBM Testimonials

"With our new communication and collaboration platform, we can improve information management, retain the knowledge of seasonal staff within the company, and thus increase customer satisfaction in our resorts."

"We can now shape tailored messages that are more likely to captivate the customers who receive them."

“To gain the trust of future customers and confirm to existing partners that we provide industry-standard service quality, it was very important for us to work with IBM and SAP to get our tailored datacenter integration setup based on IBM POWER8 and IBM XIV certified by SAP. This shows that we as educational service provider operate our cloud services with top-notch performance, just like any other SAP partner out there.”

"Enhancing agent-based customer relationships by integrating multichannel digital interaction was a cultural shift and technological challenge for UnipolSai. Before, we supported one type of user, the agent, and now we've added our clients, the marketing staff and contact center employees."

"Without question, our work with IBM Connections has helped transform our approach to collaboration inside the university and beyond."

“The way that businesses work is changing on a fundamental level, and that change is driven to a large extent by the rise of enterprise collaboration technologies. For the first time, businesses can enable distributed employees to work together as closely and productively as if they were all together in the same room and experience with these technologies is now in high demand.”

"Our IBM solutions help us to enhance academic life at the university."

"IBM Connections has been a great success for us, and I am convinced that in five to ten years everyone will have a similar solution."

"We decided that IBM Connections was the best because it had a wealth of functions but could also be customized so that in the beginning it could be used with just the required minimal functionality."

“It was necessary to share the know-how that was known only to a portion of the salespersons, to raise the minimum skill level across the entire company.”

“When a sequence of conversations such as ‘Hokkaido succeeded with this method,’ ‘But it didn’t work well in Kanto,’ and ‘So, how about this method?’ can happen, not next month or next week, but ‘now,’ the advantage of Chietter appears.”

“The words ‘it was on Chietter’ are being heard during the conversations of the president, managers, and down through ordinary employees. If you put things off, then this kind of system will surely fade away. Constant results are achieved by taking measurements, thinking from the point of view of the user, by encouraging people to post.”

"We’re confident that IBM Connections will help us increase our share of a competitive market."

"The solution is creating awareness and greater trust in the bank. Customers see that we care and that their transactions are being executed within an environment that seeks optimal security."

"QRadar offered a great value proposition in comparison to the feature set it provided."