"We’re seeing faster resolution and higher satisfaction ratings from our omnichannel customers. Where we were once near the bottom in satisfaction rankings, now we’re consistently among the top one or two."
"IBM was a true partner. On-time and on-budget for a global ERP project."
"We can now deliver all these services—both fully managed services and cloud services—through our data center, using IBM Cloud Orchestrator, and give our customers options."
“This is being praised as a great example of a user-focused design. We’re really proud of that.”
"Watson cognitive technology provides a level of insight and understanding into target audiences that’s never been available before to marketers."
"By giving us a better handle on how our resources are deployed, IBM Maximo helps us carry out jobs at greater speed and to a high standard."
"What’s most compelling about Watson is its ability to help understand unstructured data and help create personalized solutions for individual athletes."
“Within only six months, our students have been able to implement a project that is commercially relevant.”
"IBM Predictive Maintenance and Quality is a truly holistic development platform. It’s like the best set of Legos available for IoT analytics."
“As the imaging industry continues to evolve, we are putting predictive IoT analytics at the heart of everything we do—finding innovative ways to help our clients out-think their rivals and maintain profitability in an increasingly competitive market.”
"The solution produces the best offer we can show to a person and that has really exceeded our expectations."
"Watson improves the quality of care that we’re delivering and reduces the cost, which our customers need if they’re going to reach a large population."
"Today’s consumers expect new and better insurance services and by creating a digital workplace, we’re in the perfect position to deliver."
"We wanted to remove constraints and make the process of ordering supplies as easy as possible."
“When we started looking into cognitive solutions, a senior product manager who is also very technical took it upon himself to demo the Watson platform,”