“The Dynamic Rebooking tool finds the best solution for each customer, walks them through the rebooking process, handles the ticket reissue, serves up the boarding pass, and sends a reroute message for their baggage. By giving control back to the customer, we make a positive impact on their experience."
"By leveraging SoftLayer cloud services, we will provide our clients a state-of-the-art IT infrastructure with applications tailored to meet their most challenging business needs."
“From the perspective of our client services, we wanted to cut latency, minimize delays in pricing, and improve our execution speed. We had a great service already, but we wanted to further improve client satisfaction.”
"Field apps are sometimes used in regions with very minimal signal coverage conditions, and it can be extremely difficult to respond if something goes wrong after release. For this reason, I strongly feel that testing was important. IBM carefully tested the application, and without this step, our journey would have …
“I want to take tomorrow off as annual leave.”
“We were tracking configuration information in slightly different ways across different teams. It made sense to find one common source and one common application to capture these configurations for use by all.”
“LAMA Empowerz didn’t just offer an attractive price, they were also willing to take our existing plan and make it work for us through collaboration. We liked that they were big enough to bring great expertise with Maximo, and small enough to be flexible.”
“We’ve always made this information available to customers, but previously it required integrations with dozens of different systems. Now, DMMS powered by IBM Maximo is the main source for all configuration data, which makes it much easier for us to serve it up to customers and help to ensure information …
"The BeneCare platform's LLM-based summaries, powered by IBM watsonx.ai, transform elderly care by providing caregivers with quick and accurate insights, enabling timely and preventive care. ”
"Data is the foundational element by which we pull everything together across the enterprise.”
"Integrating IBM Verify [Identity] Governance with Exostar Access: One has significantly strengthened our identity governance framework by delivering fine-grained access control, closed-loop provisioning and activity-based compliance management. This powerful combination empowers our customers to proactively manage risk and confidently delegate access decisions—ensuring secure, seamless collaboration across their entire ecosystem of …
"The cloud costs of Samsung SDS America (SDSA) were growing fast. The company wanted greater visibility into cloud spend and an efficient way to identify waste. Using IBM Cloudability and IBM Turbonomic, Samsung SDSA has a holistic view of cloud expenditure and usage, and it employs automations that help align …
"We don’t hamper big business initiatives we enable them. ”
"The system is so flexible that the time needed to do systems performance management is reduced to almost nil.”
"The bank’s branches take advantage of over 70,000 customized, user-built, reporting dashboards that depend on fast access to the most current mainframe data provided by the Db2 Analytics Accelerator. ”
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