2978 IBM Testimonials

"We have a great relationship with IBM. We’re not just partners. We’re also vendors of one another’s solutions So the relationship is very deep."

"The prime objective of Enterprise Support (ES) will be to create synergies across our shared service operations, driving continuous improvements in our service levels and cost. Moreover, moving to a unified global business unit will allow us to manage our relationships with our external business partners on a global (multifunctional) level, creating fewer and simpler points of contact."

"Hera has adopted, with absolute conviction, the circular economy."

“IBM Power Systems and IBM Systems Storage are the ideal foundation for our private cloud service—they tick all the boxes in terms of availability, reliability and performance.”

“Developing refractory materials is an art that takes in a range of factors such as material composition, grain size, density, thermal conductivity, permeability, abrasion resistance and thermal expansion. Over the last two centuries, Höganäs Borgestad has refined its expertise in this area to build up a customer base in more than 70 countries.”

"Vendor disputes happen with any retailer that has the volume of transactions that we do. Our main goal is to resolve them as efficiently as possible for both us and our vendors."

“We have to trust what the vendor is telling us is accurate. When any of that is off, it creates a problem for us.”

"IBM Cloud Hyper Protect Services checks all of the boxes as far as consumer privacy and data protection. It gives us that extra layer of protection that says, ‘Hey, we’ve done our due diligence. We’re using a tried-and-true solution that is virtually ironclad.’ Even internal resources would have issues trying to hack into our system."

"We wouldn’t be where we are today without support from IBM, both privately and publicly."

"Moving to IBM Cloud gave us a much more flexible landscape that would scale up or down with our needs over the coming years."

“The digital world has enabled many great creations in the information technology domain, but digitalization for manufacturing means that it is time to really connect the physical world with the digital one.”

"This has increased our banking clients’ new customer conversion rates substantially. They have six times more onboardings than they had before with a paper-based process. ”

"It was clear that we needed a transparent view across all our channels—even up to our suppliers—and that an integrated, enterprise-grade OMS was the optimal way to achieve it."

"We’re seeing faster resolution and higher satisfaction ratings from our omnichannel customers. Where we were once near the bottom in satisfaction rankings, now we’re consistently among the top one or two."

"The fact that we had a lot of different systems that were internally integrated made it difficult to create a seamless, simplified experience for each of our customers—and to change it when necessary. Delivering on that required a degree of flexibility we didn’t have. ”