2978 IBM Testimonials

"Predictive service quality management helps us deliver proactive customer care to prevent churn."

"Thanks to IBM we’re building the well-led workforce we need to deliver lasting success in this ultra-competitive marketplace."

“The Co-op Rebuild transformation program identified HR as a core area for development. The merger with the United Co-op and acquisitions such as Somerfield had brought around 30,000 people into the business, and our HR systems struggled to keep up."

"When everybody saw the power of a chat agent, the question became, ‘Could we positively impact customer service."

“Some of our systems have data going back almost 30 years.”

“At the same time, we wanted to improve the customer experience. Our citizens expected faster service and more flexible service hours. They didn’t want to be put in queues.”

"Markham embraces technology and this initiative strengthens our partnership with IBM Canada, which is an integral part of our community."

"In Tyler, we take pride in what we do. We want to deliver meaningful services. It’s the Tyler way."

"If we didn’t have the technology – we’d probably need 50 more officers on the streets."

“The main idea was to standardize and add visibility in the IT area and make this an example for many other business processes.”

Transitioning to IBM Power10 servers delivers performance gains of up to 75% while cutting energy consumption by 20% compared to POWER9. IBM is a true partner in our journey to run business-critical systems cost-efficiently and sustainably, while delivering outstanding performance.

“By sharing resources, Bosch achieves around 90% processor utilization rate. From both load-sharing and sustainability perspectives, Power Enterprise Pools makes it easy to move jobs to Power10 at their lower energy cost even as we deliver better performance. The result? We can satisfy ever-growing business appetites for analytics while keeping our environmental footprint light.”

“We run all of our software on IBM Power Systems with built-in encryption using the integrated IBM i operating system. Part of our success with so many banks in the region is because we have that kind of integration.”

"By working with IBM Cloud, we were interested in obtaining a wider scope of technologies. Moreover, we preferred to apply our workloads within an open-source environment and with commonly used cloud-native technologies.”

“Plus, we’re owned by one of the largest privately held financial institutions, so we understand the financial services industry and how to provide secure solutions within it.”