“One of the strengths of this model is that postal workers are amongst the highest trust rating, especially if you’re an older adult. Posties are typically very familiar to you. They already walk your street, already go to your doorstep and are already carrying digital terminals that they use for …
"MNG had a mindset that e-commerce would grow very fast. We were prepared for it. ”
“But once we’d gathered the information, we worked with Aquitas to move it into the system. And we’re still moving it. It’s not a process that stops—it’s ongoing. The system is only as good as the information you put into it, so we also have a team of people verifying …
"We had little to no visibility or control over how our brands were being represented. We recognized we needed a way to bring back that control, while giving the creative power back to brand owners."
“We were able to map each of the different work streams—from scope framing to co-creation to testing of ideas—directly into the Garage development framework.”
"The main goal was to reduce the time to market. It took about five to six days to process a foreign trade transaction. but we needed to shorten it to no more than one to two days."
“We’re getting requests from other teams, They want to do what we’ve done.”
“We have a decently-sized call center, but I can’t have one agent meeting the needs of each of the three different business units. That creates significant complexities in staffing up our call centers.”
“It was obviously volume, but not having clear visibility into their performance and response time along with the number of chats they could maximize was an issue.”
"IBM Turbonomic’s automation platform allows us as a business to transform into a more agile service provider. It has allowed us to make informed proactive decisions that ensure application performance is delivered first and foremost whilst also ensuring costs are kept to a minimum."
"Passwords are like the front-door key to our organization: our first priority is to secure them. Thanks to IBM Security Verify Privilege Vault and BBS, we’re confident in this first line of defense against compromise of our systems."
“We see unified data management as the foundation of those capabilities.”
"IBM brings the advantage of a very powerful data warehouse along with a full suite of AI and machine learning tools. It’s what truly set the IBM solution apart."
“We really feel that in cybersecurity, we need experts, not generalists. And you just simply can’t be an expert if you’re supporting lots of different security technologies.”
"IBM Garage is a fantastic model to work with. It cuts across technologies and domains to get a better solution and leverage what is ready."
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