“Working with IBM has helped us to open up our thinking in terms of understanding customer expectations and how to engage each customer. We are evolving the way we market at BCAA. Now that we have a deeper understanding of who our customers are and how they interact with us, …
"With IBM SPSS Modeler, it almost feels like you’re drinking from the fire hose when it comes to the output of analytics but it’s very well worth the effort, we were able to know something, change what we were doing and cater to what the customer wants."
"By empowering our people to share ideas, experience and knowledge, we can keep offering the highest quality of service—even as our business grows."
"Doors Next Generation offers us the option to really put all our development in specific streams. So we know what’s being built. We know what’s going to be delivered, as opposed to in the past. It was very complicated to identify this in the other tool."
"So some specific products that help us with our customers, in DevOps, are the UrbanCode products - the automated build, deploy, and release capabilities. The larger the organization, the more you need these things."
"We find that overall, the IBM portfolio has best-of-breed options, when you look solution by solution. We spend a lot of time with the QA products, testing solutions in particular, like Rational Test Workbench and IBM Test Virtualization Server. We also work with UrbanCode a lot."
“The IBM platform provides a tremendous boost to our efficiency and flexibility.”
"So the IBM tools, like UrbanCode Deploy, UrbanCode Release, they are tightly coupled with the Rational product suite as well. The main advantage of using some of the products is IBM has a vision at an enterprise level."
"So this has been a very successful deployment. We managed to go from a concept to an actual product that is being used by a real life client in six months which was pretty much record setting in our industry."
“We now have better access to information and can give our customers near real-time information about the status of their shipments.”
"Smarter Process is actually a set of technologies that provide business transformation and there truly are spanning business changes combined with technology to actually enable the outcome."
"We help sell IBM software and then we, along with our delivery teams, go in and help implement the software and help our customers become successful."
“We turned to blockchain and started working on Hyperledger because we didn’t see another technology that could solve this problem the way we wanted.”
“Last year, IBM Control Desk indirectly enabled us to reduce our reliance on external support so much that we saved EUR250,000.”
“We increased delivery capacity by 40 percent and reduced bugs by 35 percent because software quality is verified constantly during the lifecycle.”
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