"For Lufthansa, AI is so critical because it actually opens up the world of the data that we’re sitting on. It actually helps us to unlock all the potential that we somehow or somewhere in our databases already have. ”
"When we talk about using partners like Prolifics and IBM, it’s not just about us hiring people to come in and install things and put things together. There is a lot of enablement going on. This is a true mentoring."
"We’re using IBM Cloud Pak in interesting ways to make governance easier, especially by using API Connect, which has proven to be quite the boon for us.”
"IBM has access to Oracle and is able to address specific needs in a way that few other vendors can offer."
"With IBM BigFix we will be able to guarantee that all of our endpoints are patched appropriately, and we will be able to provide solid proof that we have a regular, fully documented patch process in place. This will be a huge step in helping us to move closer to …
"Within the DVLA, the CIE initiative is seen as a model for future projects: it achieved everything it set out to do, and IBM helped us to deliver it ahead of time and below budget."
"The SAP HANA platform delivered by IBM is a key component of our digital transformation initiative."
"IBM Lotus Notes software changed the way we use messaging, enabling us to switch from a simple email client to a truly collaborative environment."
“Virtualization helped us speed up integration, but it also added resilience to our desktops, and it’s been a driver for increasing mobility among our employees.”
“Our customers depend on us for parts.…They want to see that we can continue to supply them in any condition.”
"This integrated approach has greatly reduced the time our staff requires to respond to inquiries about the retail portfolio and has significantly improved the coordination of activities involved in the delivery of new stores and remodels."
"With IBM Global Business Services’ assistance and the new Oracle EBS system, we are achieving a true digital transformation, opening up new channels of communications with our customers and finding better, more cutting-edge ways of working."
“One of the most common enquiries is a refund request, typically because customers did not touch their Oyster card in or out at the ticket barriers when they reached their destination. We have developed the Microsoft solution so that instead of having to fill out an entire form to log …
“We selected IBM as an integration partner because the team had previously managed successful implementations with the CRM component of Microsoft Dynamics and had experience with Unified Service Desk, another product we are interested in. The consultants had prior experience working with the public sector – that made the proposal …
“The whole project team, made up of internal resources and IBM consultants, is based at the same location as our main contact center. This means the users of the new Microsoft Dynamics CRM platform get to see the team in action and can go to them directly with feedback and …
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